Data Center Technician - Sydney - Australia - On-site
About Reboot MonkeyReboot Monkey provides data center and IT infrastructure services to clients across multiple locations. Our technicians support clients with onsite data center tasks including hardware installation, rack and stack, cabling, hardware replacement, troubleshooting, and other smart hands/remote hands services.We’re looking for experienced Freelance Data Center Technicians in Sydney who are comfortable working independently and taking on onsite assignments based on client demand.About the RoleThis is an hourly, on-demand contract opportunity supporting data center operations in Sydney, Australia.Technicians are dispatched to client sites for specific projects or tickets. Assignments and schedules vary depending on client requirements, so there is no guaranteed number of hours per week or fixed 8-hour workday. Some assignments may be a few hours, while others may be a full day or longer.This opportunity is well suited for technicians who want flexible work around other professional commitments and are comfortable accepting onsite assignments as they become available.Technicians will generally support data center assignments within or near the Sydney area.Compensation & Work SetupHourly, project-based contractPaid for actual hours worked on assigned tickets/projectsNo guaranteed minimum number of hoursAssignments may range from short-duration tickets to full-day or longer projectsRates may vary depending on the assignment and working hoursAdditional transportation allowance may apply for assignments outside the immediate local areaRate multipliers may apply for eligible evening, night, or weekend assignmentsFlexible schedule — technicians may accept assignments around existing work or other commitmentsTechnicians are expected to work independently onsite with remote coordination when requiredKey ResponsibilitiesDepending on experience and assigned tier, responsibilities may include:Rack and stack, de-racking, equipment installation, and hardware deploymentInstall, replace, and troubleshoot servers, switches, storage systems, and other data center hardwarePerform hardware break/fix, including component replacement and power cyclingInstall, organize, label, and troubleshoot copper and fiber cablingInstall and replace SFPs, QSFPs, transceivers, and other specialized hardwarePerform fiber testing, termination, splicing, and other specialized cabling tasks where applicableSupport data center migrations, equipment moves, and decommissioning activitiesTroubleshoot physical and connectivity issues and escalate when requiredFollow client MOPs, SOPs, safety procedures, change processes, and site requirementsComplete tickets, documentation, photos, asset information, and service reports accuratelyCoordinate with remote engineers, project managers, NOCs, vendors, and client teamsWork independently onsite while maintaining clear communication with the assigned project teamTechnical ExperienceTier 1 – Physical Data Center OperationsRack and stackDe-racking and decommissioningServer and equipment installationHardware swaps and break/fixPower cyclingCopper and basic fiber cablingESD and physical safety proceduresTicketing and documentationTier 2 – Fiber, SFP & Specialized HardwareIncludes Tier 1 responsibilities, plus:Fiber installation, testing, termination, or splicingSFP/QSFP and optical transceiver installation and troubleshootingSpecialized cablingCustomer-specific hardwareMore advanced physical/network infrastructure troubleshootingTier 3 – Advanced Networking & TroubleshootingIncludes Tier 1 and Tier 2 responsibilities, plus experience with:Cisco or Juniper networking equipmentRouting and switchingVLANs and general networking principlesComplex network troubleshootingRoot cause analysisData center migrationsAutomation and infrastructure toolingSecurity and ACL-related tasksAdvanced server/network troubleshootingTechnicians do not need experience with both Cisco and Juniper. Hands-on experience with either platform is sufficient; experience with both is a plus.