Data Center Technician - United States - Norfolk - On-site
Job Description
About the Role
Join our team as a Data Center Technician supporting data center operations in Norfolk, United States. This is a freelance, on-demand opportunity for experienced technicians who can provide hands-on support when needed at data center facilities.
You’ll handle tasks such as hardware installation, troubleshooting, network operations, and general data center support, working independently on assigned tickets while collaborating remotely with the wider team.
Compensation & Benefits
Competitive hourly rate, based on experience and assignment
Paid per completed/approved assignment or ticket
Opportunities for ongoing on-demand work
Flexible scheduling based on available assignments
Work Schedule
Freelance / on-demand
No fixed minimum number of hours
Work is assigned based on available tickets and client requirements
Assignments may occasionally require nights, weekends, or short-notice onsite support
Technicians must be available to travel to the assigned data center location when a ticket requires onsite support
Key Responsibilities
Install, configure, and maintain server and network equipment
Perform structured cabling (copper and fiber optic)
Execute hardware deployments and decommissions
Monitor environmental systems (power, cooling, security)
Respond to incidents and perform troubleshooting
Maintain accurate documentation and asset tracking
Collaborate with engineering and operations teams
Participate in capacity planning and upgrades
Requirements
3+ years data center operations experience
Expert cabling skills (Cat6/6a, OM3/OM4/OS2 fiber)
Strong troubleshooting and problem-solving abilities
Experience with rack and stack operations
Understanding of power distribution and UPS systems
Excellent documentation and communication skills
Ability to lift 50+ lbs and work in demanding environments
Data center certifications (CDCP, CDCS, CDCE) - preferred
Vendor certifications (Dell, HPE, Cisco) - preferred
Network certifications (CCNA, JNCIA) - preferred
Experience with DCIM platforms - preferred
Knowledge of ITIL practices - preferred