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Australia · Melbourne

Rack and Stack in Melbourne

Rack and stack in Melbourne means installing, mounting and cabling new hardware in a data centre that another company owns and runs. Reboot Monkey engineers carry out the cabling, labelling and power-on checks, and quotes are on request.

Rack and Stack

  • 8

    services detailed for Melbourne

  • 1

    agreement for every city

Plan your Melbourne install

Tell us what hardware is arriving and where it goes. Quotes are on request.

In depth

Rack and Stack: 8 sections, open any to read more.

Rack and Stack in Melbourne

New servers, switches and storage have to be mounted, cabled and powered on before they can carry any workload, and that installation has to land on schedule. Reboot Monkey provides that installation work in Melbourne: installing, mounting and cabling new hardware inside a data centre that another company owns and runs. NEXTDC M1 stands on Lorimer Street in Melbourne.

The city is a common place to deploy equipment. Melbourne is described as a leading financial centre in the Asia-Pacific region and was home to Australia's first stock exchange in 1861. Major companies including BHP and Rio Tinto established their headquarters in Melbourne. SUBCO says its SMAP submarine cable system connects Sydney, Melbourne via Torquay, Adelaide and Perth.

A rack and stack job is scoped before an engineer is dispatched. You tell us what is arriving, where it goes and how it should be cabled, and the work is quoted on request, because the price depends on the customer and the size of the job.

Datacenter Facilities in Melbourne

Data centres in Melbourne, ordered by the number of networks present:

  • NEXTDC M1, 820 Lorimer Street, Port Melbourne, 3006: 142 networks; carriers 5GN, Aussie Broadband, Falcore Australia Pty Ltd, Global Secure Layer and Vocus
  • Equinix ME1/ME2 - Melbourne (Equinix, Inc.), 600 Lorimer Street, Port Melbourne, 3207: 138 networks; carriers 5GN, Aussie Broadband, Falcore Australia Pty Ltd, Global Secure Layer, SG.GS and others
  • Vocus Melbourne MEL03 (Vocus Group), 530 Collins St, Melbourne 3000: 24 networks; carriers Aussie Broadband, Falcore Australia Pty Ltd and Vocus
  • 5GN Melbourne Data Centre (MDC) (5G Networks), Level 15, 530 Collins St, Melbourne 3001: 16 networks; carriers 5GN, Aussie Broadband and Vocus
  • Equinix ME5 - Melbourne (formerly Metronode Melbourne 1) (Equinix, Inc.), 22-36 Walsh Street, West Melbourne, 3003: 6 networks; carriers Global Secure Layer and Vocus
  • Interactive Melbourne, 461 Williamstown Road, Port Melbourne 3207: 6 networks; carriers Aussie Broadband and Vocus
  • PIPE Networks Melbourne (Vocus Group), Level 3, 55 King St, Melbourne 3000: 2 networks
  • Soul DataCentre (Vocus Group), 222 Dryburgh Street, North Melbourne 3051: 1 network

Our Rack and Stack Services

Rack and stack work covers cabling, labelling and power-on checks. Each of these is a distinct step in bringing a new device into service, and each is done by a Reboot Monkey engineer in your rack.

  • Mounting: installing new servers, switches and storage hardware into the rack.
  • Cabling: running and patching the cables between devices in your rack.
  • Labelling: marking cables and devices so that later work, by us or by your own staff, can identify them quickly.
  • Power-on checks: confirming that newly installed equipment powers on after installation.
  • Network connectivity: Reboot Monkey orders the cross connects and carrier circuits from the facility operator and the carriers present in the facility, and our engineers install and patch the cabling in your rack.
  • Fibre inspection: a fibre inspection scope and cleaning kit are available on request.

Why Reboot Monkey

Reboot Monkey is a third-party datacenter services operator. It sells rack space, IP transit, leased IP addresses, network, data-centre hardware and the services that deliver, install and support them, inside data centres that other companies own and run. It is not a hosting company and does not own datacenters. For every customer site, a second, briefed Reboot Monkey engineer is named as backup. Rack and stack is the first step in a hardware lifecycle that the same operator can also support. Once equipment is installed, Reboot Monkey also offers hardware monitoring by its NOC, and later moves, repairs and retirement are handled through the related services below.

How Reboot Monkey Works

These terms apply in every facility in Melbourne where Reboot Monkey engineers work.

  • Response: 1-hour, around-the-clock incident response SLA, and a 15 minute premium response available where technicians are stationed on-site, as a paid add-on. The incident response SLA covers incidents and unplanned requests; on-site, dispatch and resolution times, priority tiers, and planned or scheduled work are agreed per site in the service agreement.
  • Monitoring: 24/7 NOC monitoring across all facilities, covering IPMI, iDRAC, SNMP, temperature, power, network signals.
  • Hardware: vendor-neutral technicians for Dell, HP, Cisco, Juniper and Arista equipment.
  • Independence: independent from facility operators (not Equinix SmartHands, not NTT staff).
  • One agreement: single provider across cities, so a customer in several cities needs only one agreement.
  • Service levels and terms: https://www.rebootmonkey.com/en/solutions/sla
  • Published case study: a major ICT provider engaged Reboot Monkey for three full infrastructure rollouts in Lahore, Karachi and Islamabad, with the hardware installed the same day at every site. Read the case study at https://www.rebootmonkey.com/en/resources/case-study/how-we-completed-3-full-deployments-across-pakistan

Rack and Stack

The data centres we work in hold their own certifications, such as ISO/IEC 27001 and ISO 9001. Ask us for the certificate of your site.

Rack and Stack in Other Cities in Australia

As of 2026, Reboot Monkey's field engineers work in 190 countries and more than 400 locations. Within Australia, the same rack and stack work is available in other cities: [Rack and Stack in Sydney](/en/australia/sydney/rack-and-stack/) for installs in New South Wales, [Rack and Stack in Brisbane](/en/australia/brisbane/rack-and-stack/) for Queensland, and [Rack and Stack in Perth](/en/australia/perth/rack-and-stack/) for Western Australia. If your hardware is split across cities, the installs can be arranged together.

Related Services

Installation is often one part of a larger piece of work in the same building. If you need rack space or connectivity for the new hardware, see [Colocation in Melbourne](/en/australia/melbourne/colocation/). If the installed equipment later needs hands-on attention, there is [Remote Hands in Melbourne](/en/australia/melbourne/remote-hands/) for physical tasks on your instruction and [Smart Hands in Melbourne](/en/australia/melbourne/smart-hands/) for work that needs diagnostic judgement and configuration knowledge. When equipment has to move between racks, rooms or facilities, use [Server Migration in Melbourne](/en/australia/melbourne/server-migration/), and when hardware is retired, [Data Center Decommissioning in Melbourne](/en/australia/melbourne/data-center-decommissioning/) covers removal and disposal.

Frequently Asked Questions

What does rack and stack cover in Melbourne?

In Melbourne, rack and stack means installing, mounting and cabling new hardware in your rack. The work covers cabling, labelling and power-on checks, carried out by Reboot Monkey engineers under the facility operator's site rules. Quotes are on request and depend on the customer and the size of the job.

Do you work in every datacenter in Melbourne?

Reboot Monkey engineers work in any facility in Melbourne where the customer has equipment and access, under the operator's own access and safety rules. The customer adds the engineers to the facility's access list before the first visit.

How fast can Reboot Monkey respond in Melbourne?

Incidents and unplanned requests are handled under a 1-hour, around-the-clock incident response SLA. There is also a 15 minute premium response available where technicians are stationed on-site, as a paid add-on. On-site, dispatch and resolution times, priority tiers, and planned or scheduled work are agreed per site in the service agreement.

How is Reboot Monkey different from the facility operator's own staff?

Facility operators' own technicians work for the building. Reboot Monkey engineers work for the customer: they are independent from facility operators (not Equinix SmartHands, not NTT staff), follow the customer's instructions, and the same team can cover several buildings in the city under one agreement.

How do I get started with rack and stack in Melbourne?

Send the site, the equipment and the task through the contact form. Reboot Monkey replies with a quote and an engineer plan for that facility. Once agreed, the customer adds the engineers to the facility's access list and the rack and stack work is scheduled under the operator's rules.

Plan your Melbourne install

Tell us what hardware is arriving and where it goes. Quotes are on request.

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