Colocation in Melbourne
By Reboot Monkey Team
Reboot Monkey contracts rack space in Melbourne facilities that match your power, network and access requirements, then delivers, installs and supports the equipment under one agreement.
Colocation in Melbourne: How It Works
Reboot Monkey is a third-party datacenter services operator, not a hosting company and not a datacenter owner. For colocation in Melbourne, this means Reboot Monkey contracts rack space inside partner facilities on the customer's behalf, matching the site to the power density, network access and physical access controls the project requires. Once the facility is selected, Reboot Monkey takes responsibility for delivery, installation and ongoing support of the equipment under a single agreement, so the customer does not need to hold separate contracts with the facility operator and a separate technical team. The process starts with a request describing the equipment, the power and space needed, and any network or carrier requirements. Reboot Monkey matches those requirements to a suitable facility, confirms the rack and access terms, and coordinates equipment delivery and installation from there. Colocation prices are quoted per facility and rack size, so every quote reflects the actual site and rack configuration rather than a generic rate.
Datacenter Facilities in Melbourne
PeeringDB lists 8 facilities in Melbourne:
- NEXTDC M1, Lorimer Street, Port Melbourne: 140 networks; carriers 5GN, Aussie Broadband, Falcore Australia Pty Ltd, Global Secure Layer and Vocus
- Equinix ME1/ME2 - Melbourne (Equinix, Inc.), Lorimer Street, Port Melbourne: 133 networks; carriers 5GN, Aussie Broadband, Falcore Australia Pty Ltd, Global Secure Layer, SG.GS and others
- Vocus Melbourne MEL03 (Vocus Group), Collins St: 25 networks; carriers Aussie Broadband, Falcore Australia Pty Ltd and Vocus
- 5GN Melbourne Data Centre (MDC) (5G Networks), Collins St: 16 networks; carriers 5GN, Aussie Broadband and Vocus
- Equinix ME5 - Melbourne (formerly Metronode Melbourne 1) (Equinix, Inc.), Walsh Street, West Melbourne: 6 networks; carriers Global Secure Layer and Vocus
- Interactive Melbourne, Williamstown Road: 5 networks; carriers Aussie Broadband and Vocus
- PIPE Networks Melbourne (Vocus Group), King St: 2 networks
- Soul DataCentre (Vocus Group), Dryburgh Street: 1 network
What We Deliver
Once a rack is contracted, Reboot Monkey's on-site technicians handle the physical work the equipment needs throughout its life in the facility. Remote hands cover physical tasks carried out on the customer's instruction, including reboots, cable checks, component swaps and visual checks. Smart hands cover technical work that requires diagnostic judgement and configuration knowledge, for situations that go beyond a scripted instruction. Rack and stack covers installing, mounting and cabling new hardware when equipment first arrives or when capacity is added. Server migration covers moving equipment between racks, rooms or facilities, which applies when a customer consolidates, upgrades or relocates within Melbourne. Hardware monitoring is carried out by the Reboot Monkey NOC, which watches the customer's servers and network equipment on an ongoing basis. Each service is delivered under the same agreement that covers the rack contract itself, so a customer adding or changing services does not need a new vendor relationship.
- Remote hands: reboots, cable checks, component swaps, visual checks
- Smart hands: configuration and diagnostic work
- Rack and stack: installing, mounting and cabling new hardware
- Server migration: moving equipment between racks, rooms or facilities
- Hardware monitoring: ongoing monitoring by the Reboot Monkey NOC
Connectivity
Cross connects and carrier circuits in Melbourne come from the facility operator and the carriers present at that site, not from Reboot Monkey. What Reboot Monkey provides is the physical work of installing and patching the cabling inside the customer's rack, so that a cross connect or carrier circuit ordered through the facility is terminated correctly and tested at the rack. When a customer needs to add a carrier connection, change a patch, or bring a new circuit live, the request is logged with Reboot Monkey, scheduled with an on-site technician, and completed inside the rack without the customer needing to visit the facility in person. This separation of roles keeps the commercial relationship with the carrier or facility operator direct, while Reboot Monkey handles the physical execution inside the cabinet on the customer's behalf.
Why Reboot Monkey
Melbourne customers running equipment across more than one facility, or across more than one city, can work with Reboot Monkey under a single agreement rather than negotiating separate terms with every site. The same request process, the same technical team, and the same NOC monitoring apply wherever the equipment is racked, which simplifies change management for IT teams managing infrastructure in several places at once. Because Reboot Monkey does not own or operate the facilities it works in, the technical relationship stays independent of the facility operator, and the service scope is defined by what the customer's equipment needs rather than by what a single site happens to offer. Requests are logged, assigned and tracked through the same channel regardless of location, so a procurement manager comparing colocation in Melbourne against another market deals with one vendor and one set of terms.
How Reboot Monkey Works
These terms apply in every facility in Melbourne where Reboot Monkey engineers work.
- Response: 4 hour standard incident response SLA, and a 15 minute premium response available where technicians are stationed on-site, as a paid add-on.
- Monitoring: 24/7 NOC monitoring across all facilities, covering IPMI, iDRAC, SNMP, temperature, power, network signals.
- Hardware: vendor-neutral technicians for Dell, HP, Cisco, Juniper and Arista equipment.
- Independence: independent from facility operators (not Equinix SmartHands, not NTT staff).
- One agreement: single provider across multiple facilities in the same city.
Colocation in Other Cities in Australia
Reboot Monkey delivers the same colocation model, rack space contracted in a partner facility, delivered and supported under one agreement, in other Australian cities. Customers running infrastructure in more than one location can review colocation in Sydney and colocation in Brisbane to plan a multi-city footprint under a single vendor relationship rather than coordinating separate contracts in each market.
What does colocation cover in Melbourne?
Colocation in Melbourne through Reboot Monkey covers rack space contracted in a partner facility matched to the customer's power, network and access needs, plus delivery, installation and ongoing support of the equipment under one agreement. It includes remote hands, smart hands, rack and stack, server migration and hardware monitoring by the Reboot Monkey NOC, handled by the same technical team regardless of which facility the rack sits in.
Can Reboot Monkey supply rack space in Melbourne?
Yes. Reboot Monkey supplies colocation through partner facilities: rack space is contracted in the facility in Melbourne that fits your power, network and access requirements, and Reboot Monkey delivers, installs and supports the equipment under one agreement. Colocation prices are quoted per facility and rack size.
How fast can Reboot Monkey respond in Melbourne?
Incidents are handled under a 4 hour standard incident response SLA. There is also a 15 minute premium response available where technicians are stationed on-site, as a paid add-on. The tier that applies is set per site in the service agreement.
How do I get started with colocation in Melbourne?
Send your rack size, power, network and access requirements through the contact form. Reboot Monkey proposes a facility in Melbourne and quotes the rack space and the support; once agreed, the space is contracted and the equipment is delivered, installed and put under monitoring.
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Plan Colocation in Melbourne
Send your power, space and network requirements and Reboot Monkey will match them to a suitable Melbourne facility under one agreement.
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