Colocation in Copenhagen

Digital Realty Copenhagen CPH1-3 stands on Industriparken in Copenhagen. Reboot Monkey sells colocation in partner data centres in the city. A buyer receives four things under one agreement: the rack space, the network connectivity with IP transit and leased IP addresses, the data-centre hardware (servers and network equipment), and the service that delivers, installs and supports all of it. A request starts with the requirements: how much power the equipment draws, which network connections it needs, and who has to reach it and how often. Reboot Monkey checks free space and power in the facility before it names a building or a date, so the quote refers to capacity that exists. Colocation prices are quoted per facility and rack size, and a quote is requested through the contact page. Once the order is agreed, Reboot Monkey engineers are dispatched to the facility to deliver and install the equipment. The result is a working rack with its network connection, not a space handed over empty. The same agreement covers the support that follows, so the buyer deals with one party for space, network, hardware and hands-on work.

Data centres in Copenhagen, ordered by the number of networks present:

Colocation is the base of the order, and the physical services around it are what make it usable day to day. The services below are available for equipment in a Copenhagen rack.

Rack and stack is the installation of new hardware: mounting, cabling and placing it in the rack. Remote hands covers physical tasks carried out on the customer's instruction, such as reboots, cable checks, component swaps and visual checks. Smart hands covers technical work that needs diagnostic judgement and configuration knowledge, where the engineer has to work out the fault and not only follow a step. Server migration moves equipment between racks, rooms or facilities. Hardware monitoring means the Reboot Monkey NOC monitors the customer's servers and network equipment.

At the end of a hardware life cycle, data center decommissioning removes and disposes of retired hardware, and IT asset disposition (ITAD) covers data wiping, on-site shredding or degaussing, collection and transport, with resale or buyback quoted case by case. That work is processed by Reboot Monkey staff in a partner's processing facility or on the customer's site.

For the network, Reboot Monkey orders the cross connects and carrier circuits from the facility operator and the carriers present in the facility. Reboot Monkey engineers install and patch the cabling in the customer's rack, so the circuit that is ordered ends at the equipment that uses it.

Colocation in Copenhagen is bought in two forms, a shared rack or a dedicated rack, and the choice decides who handles the equipment and how access works.

In a shared rack, the customer's equipment sits alongside other equipment in the same rack, and only Reboot Monkey engineers handle the customer's equipment. The customer instructs the work through the agreed service, and the engineers carry it out. This suits equipment that needs few physical interventions after installation, or a customer who prefers to hand the physical handling to a single accountable party.

A dedicated rack is reserved for one customer. The customer can visit its equipment, escorted by Reboot Monkey under the building's access rules, with the escort arranged on request. This suits a buyer who wants direct physical access to its own hardware, for example for hands-on commissioning or for audits of its own set-up carried out internally.

In both forms the agreement is the same in structure: rack space, network, hardware and service together, quoted per facility and rack size. Reboot Monkey does not lease a fixed product from a catalogue. It contracts the space that matches the power, network and access requirements the buyer states, and confirms free space and power before naming a building or a date. A buyer who is unsure between the two forms can state the access pattern it expects, and the quote is built around it.

Physical security in a colocation arrangement has two layers, and it helps to know which layer belongs to whom. That means building entry, the operator's access procedures and the conditions of the space are set by the operator, not by Reboot Monkey. What Reboot Monkey controls is how its own people handle the customer's equipment. In a shared rack, only Reboot Monkey engineers touch the customer's hardware. In a dedicated rack, a customer visit is escorted by Reboot Monkey under the building's access rules, and the escort is arranged on request, so a visit is planned and not improvised at the door. Continuity of cover is part of the same discipline. A second, briefed Reboot Monkey engineer is named as backup for every customer site, so a job does not depend on a single person being available. When a task needs a decision about a fault, the work goes to smart hands, where diagnostic judgement is part of the service, and hardware monitoring by the Reboot Monkey NOC watches the customer's servers and network equipment between visits. For a buyer reviewing security, the practical questions are who may enter, who may touch the equipment and who covers an absence. Those are answered by the access arrangement of the chosen rack type and by the named backup engineer.

A colocation order usually involves several parties: a facility operator, one or more carriers, a hardware supplier and someone to do the physical work. Reboot Monkey puts these under one agreement, so the buyer in Copenhagen has a single point of contact for the rack, the network, the hardware and the engineers who install and support them.

Reboot Monkey is a third-party datacenter services operator. It is not a hosting company and it does not own data centres. That is why the space it contracts is chosen for the buyer's requirements and not for what a single building happens to have free. The operator of the facility runs the building, and Reboot Monkey runs the delivery and support inside it.

The scale of the field organisation matters when equipment or requirements span more than one site. As of 2026, Reboot Monkey's field engineers work in 190 countries and more than 400 locations. For a company with a Copenhagen rack and equipment elsewhere, the same agreement and the same way of working can cover the other sites.

The next step is a request for a quote. State the power the equipment needs, the network connections required, and whether a shared or dedicated rack fits the access pattern. Reboot Monkey then confirms space and power in a suitable facility, names the building and the date, and quotes the price for that facility and rack size.

These terms apply in every facility in Copenhagen where Reboot Monkey engineers work.

The data centres we work in hold their own certifications, such as ISO/IEC 27001 and ISO 9001. Ask us for the certificate of your site.