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Office towers of Jakarta's Kuningan business district rising above low red roofs and trees under a clear blue morning sky

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Indonesia · Jakarta

Server Migration in Jakarta

Reboot Monkey moves servers and network equipment between racks, rooms or facilities in Jakarta. Its engineers work inside the customer's data centre under the operator's site rules, and a second briefed engineer is named as backup for every customer site.

In Server Migration

Server Migration

  • 6

    services detailed for Jakarta

  • 1

    agreement for every city

Plan your server migration in Jakarta

Send the equipment list and the destination, and Reboot Monkey will scope the move with you.

In depth

Server Migration: 6 sections, open any to read more.

Server Migration in Jakarta

Datacenter APJII-Cyber stands on Cyber Building in Jakarta. For a company planning a move there, or between buildings, the first question is who does the physical work and under whose rules. Reboot Monkey is a third-party datacenter services operator. It does not own or run data centres and it is not a hosting company. Server migration, in Reboot Monkey's definition, is moving equipment between racks, rooms or facilities. In Jakarta that means a field engineer dispatched to the customer's facility to handle the physical side of a move: taking equipment out of its current position, transporting it where the route requires it, and mounting and cabling it at the destination. Work that involves the network is part of the same project. Reboot Monkey orders the cross connects and carrier circuits from the facility operator and the carriers present in the facility, and its engineers install and patch the cabling in the customer's rack. A move therefore starts with a short scoping exchange: the source and destination positions, the equipment list, the cabling to be reproduced and the date the customer needs the workloads running again. The answers decide how many engineers are assigned and how the work is sequenced.

Datacenter Facilities in Jakarta

Data centres in Jakarta, ordered by the number of networks present:

  • Datacenter APJII-Cyber (Asosiasi Penyelenggara Jasa Internet Indonesia), Cyber Building, Jalan Kuningan Barat No. 8, 12710 Jakarta Selatan: 749 networks; carriers DETELNETWORKS, GERBANGAKSES and SG.GS
  • IDC 3D (PT. Internetindo Data Centra Indonesia), Jl. Duren Tiga Raya No.7H, Duren Tiga, Pancoran, 12760 Jakarta Selatan: 535 networks; carriers DETELNETWORKS, Matrix NAP Info and SG.GS
  • NTT Jakarta 2 Data Center (JKT2) (NTT DATA's Global Data Centers division), Jalan Kuningan Barat No.8 NTT building, Kuningan Barat, Mampang Prapatan, Kota Jakarta (inside Cyber Area), 12710: 251 networks; carriers DETELNETWORKS, GERBANGAKSES, Matrix NAP Info and SG.GS
  • Cyber Data Center International Jakarta, Cyber Building, 1st & 2nd floor. Jl. Kuningan Barat no. 8, 12710 Jakarta Selatan: 119 networks; carriers Matrix NAP Info
  • neuCentrIX - Karet Tengsin (PT Telekomunikasi Indonesia Int), Jl. K.H. Mas Mansyur No.1, RT.13/RW.8, Karet Tengsin, Kecamatan Tanah Abang, 10250 Jakarta Pusat: 117 networks; carriers Matrix NAP Info
  • ProDC (PT SOLUSI DATA CEPAT), Jl. Kuningan Barat Raya No.9B, RT03 RW02, Kelurahan Kuningan Barat, Kecamatan Mampang Prapatan, 12710 Jakarta Selatan: 116 networks; carriers SG.GS
  • EDGE1 (EG1) - Digital Edge JKT1 - Jakarta (Digital Edge Indonesia), Jl. Kuningan Barat Raya, Kuningan Bar., Kec. Mampang Prpt., 12950 Jakarta Selatan: 93 networks; carriers DETELNETWORKS and Matrix NAP Info
  • NEX Datacenter (NEX-JK2) Jakarta (PT. CBN Nusantara (NEX Datacenter)), M-Ten Bldg, Jalan Kapten Tendean 20C, 12710 Jakarta Selatan: 91 networks; carriers DETELNETWORKS and Matrix NAP Info
  • Datacenter APJII-Cyber JAKARTA (PT Dexano Ryu Fusena), Jakarta Selatan, Daerah Khusus Ibukota Jakarta, 12710: 72 networks
  • Equinix JK1 - Jakarta (Equinix, Inc.), Jl. Kuningan Barat Raya No.9, RT.3/RW.2, 12710 Jakarta: 64 networks; carriers SG.GS

Our Server Migration Services

A migration in Jakarta is organised around the equipment being moved, not around a fixed package. The scope is agreed per project, and the points below are the ones that are set before any hardware is touched.

  • Who does what: Reboot Monkey can run the whole physical move or work alongside the customer's own team. Who disconnects, reconnects and tests the equipment is agreed per project.
  • Racks, rooms or facilities: the same service covers a move within one hall, between rooms and between separate facilities.
  • Cabling and connectivity: engineers install and patch the cabling in the customer's rack, and Reboot Monkey orders the cross connects and carrier circuits that the new position needs.
  • New positions: where the destination rack needs new hardware mounted and cabled, rack and stack is handled in the same engagement.
  • Retired equipment: servers that are not moving can be passed to data center decommissioning or IT asset disposition, which cover removal, disposal and data wiping.
  • Monitoring after the move: hardware monitoring by the Reboot Monkey NOC can be applied to the servers and network equipment once they are live in their new position.

Why Reboot Monkey

Reboot Monkey works vendor-neutral, as a third party between the customer and the facilities that other companies own and run. A migration is a project with a start, a finish and a hand-over, and the points below describe how Reboot Monkey runs it.

One engineer and a named backup. A second, briefed Reboot Monkey engineer is named as backup for every customer site, so the move does not depend on one person being available on the day.

Work inside the operator's rules. Access to the hall, the timing of the work and any restrictions on what may be brought in are set by the facility operator. Reboot Monkey engineers follow those rules and the schedule is built around them.

A flexible split of responsibility. Some customers hand over the entire physical move. Others keep their own engineers for disconnecting and testing and use Reboot Monkey for the cabling, the mounting and the work on the day. Both arrangements are written down at the start of the project.

Coverage beyond Jakarta. As of 2026, Reboot Monkey's field engineers work in 190 countries and more than 400 locations, which matters when a move in Jakarta is one step of a larger programme across several sites.

Prices are quoted on request and depend on the customer and the size of the job. To start, send the equipment list and the intended destination through the contact form and the scoping exchange begins from there.

How Reboot Monkey Works

These terms apply in every facility in Jakarta where Reboot Monkey engineers work.

  • Response: 1-hour, around-the-clock incident response SLA, and a 15 minute premium response available where technicians are stationed on-site, as a paid add-on. The incident response SLA covers incidents and unplanned requests; on-site, dispatch and resolution times, priority tiers, and planned or scheduled work are agreed per site in the service agreement.
  • Monitoring: 24/7 NOC monitoring across all facilities, covering IPMI, iDRAC, SNMP, temperature, power, network signals.
  • Hardware: vendor-neutral technicians for Dell, HP, Cisco, Juniper and Arista equipment.
  • Independence: independent from facility operators (not Equinix SmartHands, not NTT staff).
  • One agreement: single provider across cities, so a customer in several cities needs only one agreement.
  • Service levels and terms: https://www.rebootmonkey.com/en/solutions/sla
  • Published case study: a major ICT provider engaged Reboot Monkey for three full infrastructure rollouts in Lahore, Karachi and Islamabad, with the hardware installed the same day at every site. Read the case study at https://www.rebootmonkey.com/en/resources/case-study/how-we-completed-3-full-deployments-across-pakistan

Server Migration

The data centres we work in hold their own certifications, such as ISO/IEC 27001 and ISO 9001. Ask us for the certificate of your site.

Frequently Asked Questions

What does server migration cover in Jakarta?

Server migration covers moving equipment between racks, rooms or facilities in Jakarta. Who disconnects, reconnects and tests the equipment is agreed per project.

Do you work in every datacenter in Jakarta?

Reboot Monkey engineers work in any facility in Jakarta where the customer has equipment and access, under the operator's own access and safety rules. The customer adds the engineers to the facility's access list before the first visit.

How fast can Reboot Monkey respond in Jakarta?

Incidents and unplanned requests are handled under a 1-hour, around-the-clock incident response SLA. There is also a 15 minute premium response available where technicians are stationed on-site, as a paid add-on. On-site, dispatch and resolution times, priority tiers, and planned or scheduled work are agreed per site in the service agreement.

How is Reboot Monkey different from the facility operator's own staff?

Facility operators' own technicians work for the building. Reboot Monkey engineers work for the customer: they are independent from facility operators (not Equinix SmartHands, not NTT staff), follow the customer's instructions, and the same team can cover several buildings in the city under one agreement.

How do I get started with server migration in Jakarta?

Send the site, the equipment and the task through the contact form. Reboot Monkey replies with a quote and an engineer plan for that facility. Once agreed, the customer adds the engineers to the facility's access list and the server migration work is scheduled under the operator's rules.

Plan your server migration in Jakarta

Send the equipment list and the destination, and Reboot Monkey will scope the move with you.

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