
United States · Denver
Remote Hands in Denver
Reboot Monkey provides remote hands in Denver: physical tasks carried out in your rack on your instruction, such as reboots, cable checks, component swaps and visual checks. Reboot Monkey engineers are dispatched to the customer's facility, so equipment is handled without your own staff travelling to site. The same engineers provide on-site IT support in Denver data centers.
In Remote Hands
- Remote Hands
- Colocation
- Data Center Decommissioning
- Data Center Migration
- Rack and Stack
- Server Migration
- Smart Hands
- ITADon request
Remote Hands
8
services detailed for Denver
1
agreement for every city
Request Remote Hands in Denver
Tell us the task and the rack location, and Reboot Monkey will confirm the scope and quote the job.
In depth
Remote Hands: 8 sections, open any to read more.
Remote Hands in Denver
The Internet Society has described Denver as geographically central in the United States, with a lot of fiber infrastructure and many technology companies. The Metro Denver Economic Development Corporation reports about 58,800 private aerospace employees on the Colorado Front Range, which includes Denver, and lists Lockheed Martin as the largest aerospace employer there, with 13,250 employees. Equinix DE2 - Denver stands on Inverness Drive South in Denver.
Remote hands is the service for teams whose equipment sits in Denver but whose engineers do not. You tell Reboot Monkey what to do, and a Reboot Monkey engineer does it in your rack and reports back what was done. Reboot Monkey is a third-party datacenter services operator: it works inside data centres that other companies own and run, and does not operate a hosting business or own the buildings.
Datacenter Facilities in Denver
Data centres in Denver, ordered by the number of networks present:
- CoreSite - Denver (DE1), 910 15th Street, Denver 80202: 155 networks; carriers Arelion, Macarne, Massive Networks, SDN Communications and Ziply Fiber
- Equinix DE2 - Denver (Equinix, Inc.), 335 Inverness Drive South, Denver 80112: 15 networks; carriers AT&T US
- CoreSite - Denver (DE2), 639 E. 18th Ave., Suite 160, Denver 80203: 14 networks; carriers AT&T US and Macarne
- 1500 Champa (IPI Partners, LLC), 1500 Champa St, Denver 80202: 10 networks
- Level(3) Denver (Lumen Technologies Inc), 1850 Pearl, Denver: 9 networks; carriers AT&T US
- Iron Mountain Data Center - Denver (DEN-1) (Iron Mountain Data Centers), 4300 Brighton Boulevard, Denver 80216: 8 networks; carriers AT&T US
- Flexential - Denver/Downtown (DEN02) (Flexential Corp.), 1500 Champa St Ste 100, Denver 80202: 5 networks
- DataBank Denver (DEN3) (DataBank, Ltd.), 1500 Champa St, Denver 80202-2911: 4 networks; carriers AT&T US
Our Remote Hands Services
Remote hands covers physical tasks carried out on the customer's instruction. In Denver, a typical request is handled in this order: you describe the task and the rack location, Reboot Monkey confirms the scope with you, an engineer is dispatched to the facility, carries out the task and reports the result to you. A second, briefed Reboot Monkey engineer is named as backup for every customer site, so a request does not depend on one person being available.
The work falls into a small set of task types, and the boundary with neighbouring services is worth knowing before you raise a request.
- Reboots and power cycling of equipment you identify by rack and unit position.
- Cable checks and re-patching, including installing and patching cabling in your rack for cross connects and carrier circuits ordered from the facility operator and the carriers present in the facility.
- Component swaps with parts you supply or that Reboot Monkey supplies as data-centre hardware.
- Visual checks of equipment, with a fibre inspection scope and cleaning kit available on request.
- Work that needs diagnostic judgement and configuration knowledge is smart hands, a separate service; installing and cabling new hardware is rack and stack.
Why Reboot Monkey
Reboot Monkey sells rack space, IP transit, leased IP addresses, network, data-centre hardware and the services that deliver, install and support them, so a single supplier can cover the equipment and the hands that look after it. The network side follows the same pattern: Reboot Monkey orders cross connects and carrier circuits from the facility operator and the carriers present in the facility, and its engineers install and patch the cabling in your rack.
The facility operator owns and runs the building, including its power, cooling and access policy, and Reboot Monkey engineers work under the operator's site rules. As of 2026, Reboot Monkey's field engineers work in 190 countries and more than 400 locations. Prices are quoted on request and depend on the customer and the size of the job.
How Reboot Monkey Works
These terms apply in every facility in Denver where Reboot Monkey engineers work.
- Response: 1-hour, around-the-clock incident response SLA, and a 15 minute premium response available where technicians are stationed on-site, as a paid add-on. The incident response SLA covers incidents and unplanned requests; on-site, dispatch and resolution times, priority tiers, and planned or scheduled work are agreed per site in the service agreement.
- Monitoring: 24/7 NOC monitoring across all facilities, covering IPMI, iDRAC, SNMP, temperature, power, network signals.
- Hardware: vendor-neutral technicians for Dell, HP, Cisco, Juniper and Arista equipment.
- Independence: independent from facility operators (not Equinix SmartHands, not NTT staff).
- One agreement: single provider across cities, so a customer in several cities needs only one agreement.
- Service levels and terms: https://www.rebootmonkey.com/en/solutions/sla
- Published case study: a major ICT provider engaged Reboot Monkey for three full infrastructure rollouts in Lahore, Karachi and Islamabad, with the hardware installed the same day at every site. Read the case study at https://www.rebootmonkey.com/en/resources/case-study/how-we-completed-3-full-deployments-across-pakistan
Remote Hands
The data centres we work in hold their own certifications, such as ISO/IEC 27001 and ISO 9001. Ask us for the certificate of your site.
Remote Hands in Other Cities in United States
If your equipment is spread across several United States sites, the same remote hands service is available elsewhere in the country. You can raise requests for Remote Hands in Dallas, Remote Hands in Ashburn or Remote Hands in Chicago under the same way of working, with each site covered by its own named engineers.
Related Services
Remote hands is often the first service a Denver deployment needs, and several others sit next to it. If you are placing equipment in a facility, Colocation in Denver covers the rack space. New hardware that must be mounted and cabled is handled through Rack and Stack in Denver, and tasks that need configuration knowledge go to Smart Hands in Denver. When equipment has to move between racks, rooms or facilities, plan it with Server Migration in Denver or Data Center Migration in Denver, and retired hardware is removed through Data Center Decommissioning in Denver.
Frequently Asked Questions
What does remote hands cover in Denver?
Remote hands covers physical tasks carried out on your instruction inside your rack: reboots, cable checks, component swaps and visual checks. Reboot Monkey engineers carry them out in the Denver facility and report back. Work that needs diagnostic judgement and configuration knowledge is smart hands, and installing and cabling new hardware is rack and stack.
Do you provide on-site IT support in Denver data centers?
Yes. Reboot Monkey engineers are dispatched to your Denver facility and carry out the work you instruct there. You describe the task and the rack location, the scope is confirmed, an engineer completes it on site and reports the result. A second, briefed engineer is named as backup for every customer site. Prices are quoted on request.
Do you work in every datacenter in Denver?
Reboot Monkey engineers work in any facility in Denver where the customer has equipment and access, under the operator's own access and safety rules. The customer adds the engineers to the facility's access list before the first visit.
How fast can Reboot Monkey respond in Denver?
Incidents and unplanned requests are handled under a 1-hour, around-the-clock incident response SLA. There is also a 15 minute premium response available where technicians are stationed on-site, as a paid add-on. On-site, dispatch and resolution times, priority tiers, and planned or scheduled work are agreed per site in the service agreement.
How is Reboot Monkey different from the facility operator's own staff?
Facility operators' own technicians work for the building. Reboot Monkey engineers work for the customer: they are independent from facility operators (not Equinix SmartHands, not NTT staff), follow the customer's instructions, and the same team can cover several buildings in the city under one agreement.
How do I get started with remote hands in Denver?
Send the site, the equipment and the task through the contact form. Reboot Monkey replies with a quote and an engineer plan for that facility. Once agreed, the customer adds the engineers to the facility's access list and the remote hands work is scheduled under the operator's rules.
Remote Hands nearby
Other services in Denver
Request Remote Hands in Denver
Tell us the task and the rack location, and Reboot Monkey will confirm the scope and quote the job.