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Colocation Services in Colombia

By Reboot Monkey Team

Vendor-neutral, third-party datacenter support across Bogota, Medellin, and Cali. Spanish-speaking engineers, 4-hour on-site SLA, 24/7 NOC monitoring.

Colocation Services in Colombia

Colombia's Colocation Market Overview

Colombia operates 23 active colocation facilities as of Q1 2026, according to PeeringDB. Bogota anchors 14 of those facilities, representing 61 percent of national capacity. Medellin holds 2 facilities, Barranquilla holds 3, and Cali and the broader Bogota metro account for the remainder. By network density, Equinix BG1 in Bogota is the country's most-connected facility with 76 networks and 3 IXPs. The two Equinix buildings on the Zona Franca campus (BG1 and BG2 combined) connect 109 networks, making this campus the dominant carrier-neutral hub in the country. Colombia's internet exchange infrastructure extends across 7 active IXPs: 5 in Bogota, 1 in Medellin, and 1 in Barranquilla, with a separate node in Cali. PIT Bogota leads by network count at 57 networks; NAP Colombia, the country's neutral carrier IX managed by CCIT, runs 21 networks across 4 facilities. Colombia is the 3rd-largest digital economy in South America. Bogota's role as the LatAm hub of choice for multinational enterprises, financial services organisations, and government-adjacent technology buyers continues to deepen, driven by government Plan TIC 2026, SFC Circular 052 compliance requirements, and accelerating foreign direct investment in the technology sector.

Why Businesses Choose Colocation in Colombia

Several structural factors make Colombia an increasingly attractive colocation destination for both domestic and international enterprises. Bogota sits at 2,600 metres above sea level. Reduced air density at this altitude lowers the mechanical cooling load in traditional air-cooled colocation halls, improving power usage effectiveness (PUE) and reducing operational energy costs for facility operators. This translates directly into competitive pricing for tenants. Zona Franca de Bogota, where Equinix BG1 and BG2 operate, confers customs and tax advantages including VAT exemption on imported IT equipment. For enterprises importing servers, network gear, or storage hardware into Colombia, colocating inside the Zona Franca can significantly reduce deployment costs. Colombia's data protection framework, Law 1581 of 2012 (Ley de Habeas Data) and its implementing Decree 1377 of 2013, creates a compliance baseline for organisations handling personal data. The SIC (Superintendencia de Industria y Comercio) supervises enforcement. Financial sector organisations must additionally comply with SFC Circular 052, which sets specific IT resilience requirements for banks, insurers, and fintechs. Colocation strategies that incorporate certified facilities, documented chain-of-custody for hardware, and controlled data destruction directly support these compliance obligations. Colombia also functions as the Andean regional hub for enterprises with operations in Venezuela, Ecuador, and Peru. A Bogota colocation deployment provides low-latency access to submarine cable landing stations (SAm-1 and PCCS on the Pacific coast, Tecto/Globenet and Telxius on the Caribbean coast at Barranquilla), covering both Atlantic and Pacific international routes.

Top Colocation Cities in Colombia

Bogota is the clear primary market. With 14 PeeringDB-registered facilities, including the Equinix BG1/BG2 campus (76 and 33 networks respectively), EdgeUno BOG4 (12 networks), ODATA DC BG01 (19 networks), HostDime Tier IV, Cirion BOG1, IFX Networks WBP, and InterNexa World Business Port, Bogota concentrates the majority of Colombia's enterprise colocation capacity. The city's Zona Franca cluster and the separate CBD corridor create two distinct geographic submarkets within the capital. Medellin is Colombia's second technology hub. GTD Colombia's El Poblado facility is the most-connected DC in the city with 9 networks and 1 IXP (PIT Medellin, 11 networks). InterNexa also operates a Medellin facility. The city hosts Colombia's fastest-growing fintech and manufacturing sectors, and enterprises with dual-site resilience requirements increasingly use the Bogota-Medellin corridor to achieve geographic redundancy within country borders. Barranquilla is the primary Caribbean coast interconnection point. Tecto Data Centers (formerly Globenet CLS), with 26 networks and submarine cable landing infrastructure at its TBAQ1/2 facility, makes Barranquilla the entry gateway for transatlantic and Caribbean cable routes. Telxius also operates a landing station here. PIT Barranquilla (8 networks) provides local ISP peering on the Atlantic coast. Cali has a single significant colocation facility: ETIX Cali #1, operated by Etix Everywhere, with 10 networks and 2 IXPs (PIT Cali, 12 networks). This facility serves the Valle del Cauca regional enterprise and ISP community.

Major Colocation Operators in Colombia

The Colombia colocation market segments across four operator types: global carriers, regional LatAm providers, local carriers, and specialist neutral operators. Equinix (BG1, BG2 in Zona Franca, Bogota) is the only global Tier I operator in the country. BG1 connects 76 networks and hosts 3 IXPs. The campus hosts Equinix Internet Exchange Bogota (45 networks), provides direct cloud on-ramp access to AWS, Azure, and GCP via Equinix Fabric, and sits inside the Zona Franca for customs benefits. Equinix's SmartHands service is proprietary and applies only inside Equinix buildings. ODATA (DC BG01, Cota) is a hyperscale-grade facility backed by DigitalBridge, located in Zona Franca Metropolitana in Cota (Bogota metro area). With 19 networks and hyperscale design standards, ODATA targets cloud provider and large enterprise workloads. NAP Colombia operates the country's neutral carrier IX, managed by CCIT (Camara Colombiana de Informatica y Telecomunicaciones). The IX runs 21 networks across 4 facilities. PIT Bogota (57 networks) is the highest network-count IX in the country, serving the national ISP community and international CDN networks. IFX Networks (WBP Bogota, 6 networks) operates across multiple LatAm countries and offers single-contract multi-country colocation coverage, which is a differentiator for enterprises with regional LatAm footprints. InterNexa (ISA Group, Ecopetrol-owned) operates 4 facilities across Bogota, Medellin, and Cartagena, backed by a 31,000-km pan-LatAm fiber backbone. GTD Colombia serves the Medellin market from El Poblado. Tecto Data Centers anchors the Barranquilla coastal interconnection market. ETB (Empresa de Telecomunicaciones de Bogota) provides state-backed colocation for government and Bogota enterprise accounts.

RebootMonkey's Third-Party Colocation Services in Colombia

RebootMonkey (EDCS Oรœ, Estonia) is not a data center owner. The company provides 11 physical datacenter services as a third-party operator inside other organisations' facilities, including NAP Colombia DC1, IFX Networks COL1, Equinix BG1, and ETB Centro de Datos in Bogota, as well as secondary city facilities in Medellin, Barranquilla, and Cali. The core value proposition for clients with multi-facility or multi-provider colocation strategies in Bogota is a single SLA covering all three main carrier-neutral buildings. No single facility operator covers NAP Colombia, Equinix BG1, and IFX Networks under one contract. RebootMonkey does. Services available across Colombian facilities include: remote hands, smart hands, rack and stack, server migration, data center migration, data center decommissioning, hardware monitoring, hardware recycling, data destruction, rack and network design, and hardware installation. All on-site coordination is handled by Spanish-speaking engineers. The 8-factor dispatch algorithm assigns the closest credentialed technician for each engagement, weighting location proximity (30%), facility access credentials (20%), skill match (15%), hardware expertise (10%), client relationship (10%), language match (5%), security clearance (5%), and cost efficiency (5%). Technicians are certified across Dell, HP/HPE, Cisco, Juniper, Arista, and Supermicro hardware platforms. The NOC operates on a follow-the-sun model. Colombia (UTC-5, no daylight saving) falls within the US shift coverage window (UTC 13-01), which spans the full Colombian business day, with EU shift overlap during morning hours. P1 incidents receive a 15-minute client notification and a 4-hour on-site resolution target. Every engagement delivers a chain-of-proof documentation package: rack and stack tasks require 5 photos minimum; smart hands tasks require 3 photos minimum; data destruction tasks require serial-number photos, video evidence, and a destruction certificate. This documentation directly supports audit and compliance requirements under Ley 1581 and SFC Circular 052. Post-incident post-mortems are delivered within 24 hours of P1 resolution.

Data Protection and Compliance in Colombia

Organisations colocating infrastructure in Colombia operate under Law 1581 of 2012 (Ley de Habeas Data), Colombia's personal data protection statute. Decree 1377 of 2013 implements the law's consent and data treatment provisions. Enforcement sits with the SIC (Superintendencia de Industria y Comercio), which has intensified compliance actions against organisations that cannot demonstrate adequate data treatment documentation. For financial sector organisations, SFC Circular 052 from the Superintendencia Financiera de Colombia (SFC) sets mandatory IT risk management and infrastructure resilience requirements. This circular directly affects how banks, insurers, and fintechs structure their colocation deployments, including requirements for documented DR sites, access controls, and incident response procedures. Colombia does not currently mandate data residency (there is no requirement to store data exclusively on Colombian soil). However, financial sector regulatory guidance and practical compliance considerations lead most banks and fintechs operating in Colombia to maintain at least one primary DR site within the country. For decommissioning and data destruction engagements, RebootMonkey's chain-of-proof protocol produces serial-number photographs, video recordings of the destruction process, and a signed destruction certificate. This documentation set is designed to satisfy both Ley 1581 obligations on personal data treatment and standard corporate governance audit requirements. Zona Franca de Bogota, where Equinix BG1 and BG2 operate, adds a practical customs compliance layer: imported IT hardware enters the Zona Franca under a special customs regime that defers standard import duties during the equipment's operational life inside the zone.

Colocation Costs and Pricing in Colombia

Colombia's colocation market is priced competitively against other LatAm hubs, with Bogota's altitude advantage contributing to lower cooling costs that facilities can pass through to tenants. Equinix BG1 operates at global carrier-neutral pricing. As the only Tier I global operator in the country with 76 networks and direct cloud on-ramp access, it carries a premium rack rate relative to local alternatives. For enterprises that require Equinix Fabric connectivity or need to connect to the Equinix IX Bogota (45 networks), the premium is typically justified by connectivity economics. Local and regional operators including IFX Networks, Cirion BOG1, and InterNexa Bogota offer competitive pricing for enterprises that do not require global IX access and are optimising for cost. GTD Colombia's El Poblado facility in Medellin offers rack pricing competitive with Bogota alternatives for enterprises that can tolerate the Bogota-Medellin latency differential. RebootMonkey's third-party services are priced separately from facility rack fees. Support services are available on three commercial models: per-incident (single engagement billed on completion), block hours (pre-purchased hours at reduced rate for predictable workloads), and monthly retainer (fixed monthly fee for ongoing monitoring and response coverage). Pricing is quoted in USD or EUR. This structure is relevant to finance teams planning colocation total cost of ownership (TCO) alongside rack and power charges.

How to Choose a Colocation Provider in Colombia

Selecting a colocation provider in Colombia requires evaluating five dimensions: connectivity, compliance posture, geographic resilience, commercial terms, and on-site support. Connectivity. Assess which IXPs and carrier networks the facility peers with. Equinix BG1 (76 networks, Equinix IX Bogota with 45 networks, and 3 IXPs) is unmatched by network density. For buyers prioritising neutral government IX access, NAP Colombia (21 networks, 4 facilities) is the neutral carrier IX managed by CCIT. PIT Bogota (57 networks, 4 facilities) has the broadest network count among Colombian IXPs. Compliance posture. Facilities inside Zona Franca de Bogota provide customs benefits for imported hardware. For Ley 1581 and SFC Circular 052 compliance, verify that the facility can provide access logs, physical security certifications, and supports documented chain-of-custody for hardware lifecycle events. Geographic resilience. Bogota-only deployments create concentration risk. Enterprises with regulatory continuity requirements (banking under SFC Circular 052, critical infrastructure under MinTIC Resolution 5050) should evaluate a Bogota primary and Medellin secondary deployment. GTD El Poblado is the most connected Medellin facility (9 networks, PIT Medellin). Barranquilla facilities (Tecto TBAQ1/2, 26 networks) serve enterprises needing Caribbean coast submarine cable diversity. Commercial terms. Carrier-neutral facilities (Equinix, InterNexa, ODATA, EdgeUno) give tenants the right to connect any carrier. Carrier-tied facilities (Claro/Triara, ETB) bundle colocation with the operator's own connectivity, limiting network diversity. Evaluate whether minimum commitment terms are acceptable and whether the contract is denominated in USD, EUR, or COP. On-site support. Facility-provided support (Equinix SmartHands) is convenient but proprietary and applies only inside that facility's buildings. Third-party independent support (RebootMonkey) covers multiple facilities under a single SLA, is vendor-neutral across all major hardware brands, and delivers Spanish-language on-site coordination. For enterprises with equipment in multiple Bogota facilities, independent support eliminates the need to manage separate support contracts per building.

NAP Colombia and Internet Exchange Access for Colocation Buyers

Internet exchange access is a significant differentiator for network-intensive colocation buyers in Colombia. The country's IX infrastructure spans 7 active IXPs across 4 cities. PIT (Punto de Intercambio de Trafico) Bogota is the largest by network count with 57 networks across 4 Bogota facilities, serving the national ISP community and international CDN operators. PIT operates additional nodes in Medellin (11 networks, 1 facility), Barranquilla (8 networks, 1 facility), and Cali (12 networks, 1 facility), making it the geographically broadest IX infrastructure in Colombia. Equinix Internet Exchange Bogota connects 45 networks across BG1 and BG2 on the Zona Franca campus. For enterprises colocating at Equinix, IX membership enables direct peering with cloud providers, content networks, and regional telcos without traversing paid transit. NAP Colombia, operated by CCIT (Camara Colombiana de Informatica y Telecomunicaciones), is the country's neutral carrier IX with 21 networks across 4 facilities. As a government-linked neutral infrastructure, NAP Colombia is the IX of record for Colombian ISPs and government network operators. The physical NAP Colombia facility in Bogota (PeeringDB id 3244) sits alongside the IX infrastructure. BGP.Exchange Bogota provides a low-cost route-server peering option for international networks entering the Colombian market, with 18 networks across third-party colocation infrastructure. For buyers evaluating IX access as part of a colocation decision: Equinix BG1/BG2 provides access to the highest-network-count private IX and the Equinix Fabric cloud on-ramp. Facilities connected to PIT Bogota provide access to the broadest neutral ISP peering community. The presence of multiple IX options in Bogota allows network-intensive buyers to peer across both the Equinix and PIT ecosystems from a single Zona Franca campus location. RebootMonkey's on-site support at facilities connected to NAP Colombia IX enables network operations teams to perform cross-connect and cabling work at the physical IX infrastructure layer without requiring travel to Colombia.

Remote Hands

Eyes-and-hands on-site support for tasks directed remotely. Cable checks, port confirmations, indicator light readings, simple reboots. P1 SLA: 4-hour on-site.

Smart Hands

Skilled on-site assistance for hardware configuration, cabling, diagnostics, and structured tasks. 3 photos minimum per engagement. Vendor-neutral across Dell, HP/HPE, Cisco, Juniper, Arista, Supermicro.

Rack and Stack

Physical rack installation, mounting, cabling, and labelling. 5 photos minimum per engagement. Available across Equinix BG1, NAP Colombia, and IFX Networks.

Server Migration

Physical server relocation within and between Colombian facilities. Chain-of-proof documentation throughout transit.

Data Center Decommissioning

Full facility decommission including hardware removal, data destruction, and recycling. Destruction certificate issued per Ley 1581 requirements.

Hardware Monitoring

24/7 NOC-backed hardware status monitoring. P1 alert detection in 5 minutes, client notification in 15 minutes.

Data Destruction

Certified data destruction with serial-number photography, video evidence, and signed destruction certificate. Supports Ley 1581 and SFC Circular 052 compliance documentation.

Hardware Recycling

Responsible disposal of decommissioned IT assets. End-of-life documentation provided.

How many data centers are in Colombia?

Colombia has 23 colocation facilities registered on PeeringDB as of Q1 2026. Bogota holds 14 of those facilities, representing 61 percent of national capacity, concentrated in the Zona Franca de Bogota campus and the CBD corridor. Medellin holds 2 facilities, Barranquilla holds 3, Cota (Bogota metro) holds 1, and Cali has 1 significant facility (ETIX Cali #1).

What is the largest data center in Colombia?

By network connectivity, Equinix BG1 in Bogota is Colombia's most-connected data center facility with 76 networks and 3 IXPs. It is located on the Zona Franca de Bogota campus at Carrera 106 No. 15A-25. Equinix BG2 on the same campus adds a further 33 networks, making the combined Equinix campus the dominant carrier-neutral hub in the country. By certification tier, HostDime's Bogota facility is the only self-declared Tier IV DC in Colombia, located north of the city.

What does a third-party data center operator do in Colombia?

A third-party operator like RebootMonkey provides physical datacenter services inside facilities owned by other companies, without being the facility operator itself. Services include remote hands, smart hands, rack and stack, server migration, hardware monitoring, and data destruction. Unlike Equinix SmartHands, which only operates inside Equinix buildings, RebootMonkey covers NAP Colombia, Equinix BG1, and IFX Networks under a single SLA, and is vendor-neutral across hardware brands including Dell, HP/HPE, Cisco, Juniper, Arista, and Supermicro.

What are the main internet exchanges in Bogota?

Bogota hosts 5 of Colombia's 7 active IXPs. PIT Bogota leads by network count with 57 networks across 4 facilities. Equinix Internet Exchange Bogota connects 45 networks across BG1 and BG2. NAP Colombia, the neutral carrier IX managed by CCIT, has 21 networks across 4 facilities. BGP.Exchange Bogota offers route-server peering for 18 networks. Each IX serves a different buyer profile: Equinix IX for cloud and global CDN access; PIT and NAP Colombia for national ISP and government network peering.

Does colocation in Colombia need to comply with Law 1581?

Yes. Law 1581 of 2012 (Ley de Habeas Data) applies to any organisation handling personal data of Colombian individuals, regardless of where the organisation is incorporated. For physical colocation, the most directly relevant provisions concern data destruction documentation when decommissioning hardware. The SIC (Superintendencia de Industria y Comercio) supervises compliance. Financial sector organisations additionally fall under SFC Circular 052, which sets IT infrastructure resilience standards for banks, insurers, and fintechs. RebootMonkey's chain-of-proof protocol for data destruction (serial-number photos, video, destruction certificate) is designed to support these compliance requirements.

What is the SLA for on-site support at Colombian data centers?

RebootMonkey's P1 SLA for Colombian facilities is 15 minutes for client notification after issue detection and 4 hours for on-site resolution. The NOC monitors on a follow-the-sun model; Colombia (UTC-5) falls within the US shift window (UTC 13-01), which covers the full Colombian business day. P2 incidents target 30-minute response and 8-hour resolution. P3 targets 4-hour response and 24-hour resolution. Post-incident post-mortems are delivered within 24 hours of P1 resolution.

What is the advantage of Bogota's altitude for data center cooling?

Bogota sits at 2,600 metres above sea level. Reduced air density at this altitude lowers the mechanical cooling load in air-cooled colocation halls, which reduces operational energy consumption and can improve PUE compared to sea-level facilities running equivalent IT loads. Colocation operators in Bogota cite this as a structural cost advantage that contributes to competitive rack pricing. Note that reduced air density can affect ratings of certain air-cooled power equipment; engineering assessments should account for altitude when planning hardware installation.

Can one provider cover multiple Colombian facilities under a single contract?

Yes. RebootMonkey covers NAP Colombia DC1, Equinix BG1, and IFX Networks COL1 in Bogota, plus facilities in Medellin, Barranquilla, and Cali, under a single SLA. This is specifically valuable for enterprises running multi-facility colocation strategies in Bogota, where different hardware or network infrastructure may sit in different buildings operated by different facility owners. A single third-party contract eliminates the need to negotiate separate support arrangements with each facility operator's proprietary hands team.

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