Colocation in Berlin

Berlin operates as one of Germany's principal interconnection markets, home to a dense concentration of carrier-neutral facilities, network exchanges, and enterprise colocation deployments. Reboot Monkey supports organizations that colocate equipment in Berlin but lack their own technical staff on the ground, or need coverage that extends beyond what a single facility operator's support desk can offer. Rather than owning or operating datacenters, Reboot Monkey works inside the facilities where customer equipment already resides, handling physical tasks that would otherwise require flying an engineer to Berlin or relying solely on the building's own personnel. This model applies equally to enterprises with a handful of racks and to network operators running distributed infrastructure across multiple Berlin sites.

Reboot Monkey has verified presence across 18 PeeringDB-listed facilities in Berlin, spanning carrier hotels, network-dense colocation sites, and edge facilities operated by international and regional providers. Coverage includes sites such as CarrierColo Berlin Luetzow (I/P/B/ site B), operated by IPB Internet Provider in Berlin GmbH and reporting 104 networks, alongside NTT Berlin 1 Data Center (BER1) with 61 networks, and Speedbone Berlin with 43 networks. Additional covered facilities include NorthC Berlin (28 networks), euNetworks Colocation Berlin (25 networks), and CarrierColo Berlin Kitzing (I/P/B/ site K) at 15 networks. Smaller but well-connected sites in the portfolio include 3U Rechenzentrum Berlin (13 networks), NTT Berlin 2 Data Center (BER2) at 11 networks, DNS:NET Colo I Berlin (10 networks), and AtlasEdge DC Berlin BER001 (8 networks). Because Reboot Monkey is not affiliated with any single facility operator, the same service agreement extends across every one of these sites.

Field engineers in Berlin cover the full range of physical datacenter tasks required to keep colocated infrastructure running without an on-site employee. Services are delivered under vendor-neutral certification, meaning the same technician can service Dell, HP, Cisco, Juniper, and Arista equipment within a single visit.

Reboot Monkey operates independently from facility operators. Technicians dispatched to a Berlin site are not Equinix SmartHands, not NTT staff, and not employed by any single building owner, which keeps escalation paths and reporting consistent regardless of which facility the equipment sits in. Every engagement runs under a 4 hour standard incident response SLA, with a 15 minute premium response available as a paid option at facilities where technicians are already stationed on-site. Monitoring runs 24/7 across all covered facilities, and customers running equipment across more than one Berlin datacenter deal with a single provider and a single contract rather than negotiating separate arrangements per building.

Berlin colocation support connects into a wider network of facility coverage across Germany. Customers running infrastructure across multiple Berlin sites can consolidate support through a single agreement covering facilities such as 3u Rechenzentrum Berlin, Atlasedge DC Berlin BER001, Carriercolo Berlin Kitzing IPB Site K, Carriercolo Berlin Luetzow IPB Site B, Datacenter Berlin Mahlsdorf RZB PUR Business, Dnsnet Colo I Berlin, Eunetworks Colocation Berlin, Lumen Berlin, and Northc Berlin.

Beyond core colocation support, Reboot Monkey's Berlin technicians handle adjacent tasks that typically arise around a colocation deployment, including structured cabling audits, equipment decommissioning, spare parts logistics coordination, and cross-connect verification between racks and meet-me rooms. These tasks are billed within the same service framework as remote-hands and smart-hands work, avoiding the need for a separate vendor relationship for routine but essential facility work.