Rack and Stack in Brisbane

Bunya is a University of Queensland supercomputer run by its Research Computing Centre, with QCIF, based in Brisbane, helping fund it for Queensland researchers. Brisbane is a city where compute is installed, expanded and connected, and new hardware has to be physically placed before any of it can be used. NEXTDC B1 stands on Wharf Street in Brisbane.

Rack and stack is the part of a deployment that happens in the customer's rack: installing, mounting and cabling new hardware. Reboot Monkey is a third-party datacenter services operator, not a hosting company and not a datacenter owner. Equipment arrives at the facility, and Reboot Monkey engineers take it from the delivery point to a working, labelled installation in your rack.

Data centres in Brisbane, ordered by the number of networks present:

Rack and stack work covers cabling, labelling and power-on checks. In practice a Brisbane job follows a fixed sequence from first contact to finished work.

You send the equipment list and the rack position. Reboot Monkey confirms the scope and quotes the job, since prices are quoted on request and depend on the customer and the size of the job. An engineer is briefed on your site, and a second, briefed Reboot Monkey engineer is named as backup for every customer site. On the day, the engineer mounts the hardware, runs and labels the cabling, and carries out the power-on checks before reporting back to you.

Where the rack needs network, Reboot Monkey sells the network for the rack: it orders the cross connects and carrier circuits from the facility operator and the carriers present in the facility, and Reboot Monkey engineers install and patch the cabling in your rack. A fibre inspection scope and cleaning kit are available on request.

Within those rules, the work is yours to direct and Reboot Monkey's to carry out. Reboot Monkey can supply more than the labour. It sells rack space, IP transit, leased IP addresses, network and data-centre hardware, together with the services that deliver, install and support them. One supplier can therefore cover the equipment, the connectivity and the hands that install them, which keeps a Brisbane deployment under a single point of contact. As of 2026, Reboot Monkey's field engineers work in 190 countries and more than 400 locations. For a Brisbane deployment this means the same way of working applies if the project later extends to sites elsewhere.

These terms apply in every facility in Brisbane where Reboot Monkey engineers work.

The data centres we work in hold their own certifications, such as ISO/IEC 27001 and ISO 9001. Ask us for the certificate of your site.

If your deployment spans more than one Australian city, the same rack and stack scope applies in each location, so a multi-site rollout can be planned as one piece of work with consistent cabling and labelling conventions. For a parallel installation in New South Wales, see Rack and Stack in Sydney, where the request flow, the scope and the named backup engineer follow the same pattern as in Brisbane.

Rack and stack often sits alongside the choice of where the equipment will live. If you still need rack space for the hardware being installed, see Colocation in Brisbane. Other work that follows an installation, such as remote hands, smart hands and hardware monitoring, can be arranged with the same supplier once the equipment is running. Remote hands covers physical tasks carried out on your instruction, such as reboots, cable checks, component swaps and visual checks. Smart hands covers technical work that needs diagnostic judgement and configuration knowledge. Hardware monitoring is the monitoring of your servers and network equipment by the Reboot Monkey NOC.