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Two red tugboats crossing Vancouver Harbour in front of the Coal Harbour towers and the green-roofed convention centre on a sunny day

Rack and Stack · Canada

Rack and Stack in Vancouver

Rack and stack in Vancouver means installing, mounting and cabling new hardware in a data centre that another company owns and runs. Reboot Monkey engineers carry out the cabling, labelling and power-on checks in the customer's rack, and quotes are on request.

In Vancouver

Vancouver

  • 5

    services detailed for Vancouver

  • 1

    agreement for every city

Plan your Vancouver install

Describe the hardware, the rack and the connectivity you need, and Reboot Monkey will quote the job on request.

In depth

Vancouver: 6 sections, open any to read more.

Datacenter Facilities in Vancouver

Data centres in Vancouver, ordered by the number of networks present:

  • Harbour Centre Vancouver (Polaris Realty), 555 West Hastings St., Vancouver V6B 4N6: 61 networks; carriers Arelion and Ziply Fiber
  • Cologix VAN2 (Cologix, Inc.), 1050 W Pender Street, Vancouver V6E 3S7: 39 networks; carriers Arelion and Ziply Fiber
  • Cologix VAN3 (Cologix, Inc.), 2828 Natal Street, Vancouver V5M 2H1: 32 networks; carriers Ziply Fiber
  • Cologix VAN1 (Cologix, Inc.), 555 West Hastings St, Vancouver V6B 1N9: 27 networks
  • eStruxture VAN-2 (eStruxture Data Centers Inc.), 555 W Hastings St, 21N, Vancouver V6B 4N6: 17 networks
  • Tech Futures YVR1 (Tech Futures Interactive Inc.), 2828 Natal Street, Vancouver V5M 2H1: 11 networks
  • eStruxture VAN-1 (eStruxture Data Centers Inc.), 55 East 7th Ave, Vancouver V5T 1M4: 7 networks
  • PureColo VAN01 (Vancouver) (PureColo Inc.), 200 Burrard St, Vancouver BC V6C 3L6: 6 networks
  • PureColo Harbour Centre MMR6B (Carrier Connect Systems Ltd.), 555 Hastings St W, Vancouver BC V6B 0B2, V6B 4N6: 5 networks
  • Cologix VAN4 (Cologix, Inc.), 175 Cordova St W, Vancouver BC V6B 1E1: 3 networks; carriers Ziply Fiber

Rack and Stack Scope in Vancouver

VANIX, the Vancouver Internet Exchange, says it is based in Vancouver and positioned to serve networks across Western Canada and beyond. VANIX is a not for profit internet exchange that says it is helping Western Canada become an essential destination in the global internet ecosystem. For a buyer placing new equipment in Vancouver, the city is a place where hardware is installed and connected, and that installation is the work this page covers. Harbour Centre Vancouver stands on West Hastings St in Vancouver.

Rack and stack is the installation of new hardware: mounting servers, switches and other equipment in the rack and cabling it. Reboot Monkey is a third-party datacenter services operator. It does not own the building and it is not a hosting company, so the hardware being installed is the customer's own or hardware that Reboot Monkey supplies as part of the order. The service sits alongside rack space, IP transit, leased IP addresses and network, which Reboot Monkey also sells inside other companies' data centres.

The scope is defined and limited. Rack and stack work covers cabling, labelling and power-on checks. Moving equipment between racks, rooms or facilities is server migration, and removing retired hardware is data center decommissioning. Those are separate services, and a request for new installation is scoped as rack and stack only.

  • Mounting and cabling new hardware in the customer's rack
  • Labelling of the installed equipment and its cabling
  • Power-on checks once the hardware is installed
  • A fibre inspection scope and cleaning kit available on request

Our Rack and Stack Services

A rack and stack request in Vancouver starts with the customer describing the hardware, the target rack and the connectivity it needs. Reboot Monkey scopes the job from that description and quotes it on request. Prices are quoted on request and depend on the customer and the size of the job.

On the day, a Reboot Monkey field engineer works in the customer's rack. The engineer mounts the hardware, runs the cabling, labels each cable and device, and carries out the power-on checks. Completion of the install is confirmed through those power-on checks. Where the install needs a fibre link, the inspection scope and cleaning kit are available on request, so connectors can be checked and cleaned before they are patched.

Connectivity is part of the same request when the customer needs it. Reboot Monkey sells the network for the rack: it orders the cross connects and carrier circuits from the facility operator and from the carriers present in the facility, and Reboot Monkey engineers install and patch the cabling in the customer's rack. The customer therefore deals with one party for the hardware install and the circuits that serve it.

The building belongs to someone else. The facility operator owns and runs the building, including its power, cooling and access policy, and Reboot Monkey engineers work under the operator's site rules.

  • Customer describes the hardware, the rack and the connectivity required
  • Reboot Monkey scopes the job and quotes it on request
  • A field engineer mounts, cables and labels the hardware in the rack
  • Cross connects and carrier circuits are ordered where the customer needs them
  • Power-on checks confirm the install is complete

Why Reboot Monkey

Reboot Monkey is a vendor-neutral operator whose job is the physical work inside someone else's data centre. As of 2026, Reboot Monkey's field engineers work in 190 countries and more than 400 locations. For a company with equipment in several places, an install in Vancouver can be requested the same way as an install anywhere else.

A second, briefed Reboot Monkey engineer is named as backup for every customer site, so an install does not depend on a single person being available. The same engineers can also take on the work that follows an install: remote hands for reboots and cable checks, smart hands where configuration knowledge is needed, and hardware monitoring of the customer's servers and network equipment by the Reboot Monkey NOC.

For procurement, the commercial position is simple. Prices are quoted on request and depend on the customer and the size of the job, and the scope of rack and stack work is stated up front: cabling, labelling and power-on checks. The buyer knows what is included before the engineer arrives at the rack.

How Reboot Monkey Works

These terms apply in every facility in Vancouver where Reboot Monkey engineers work.

  • Response: 1-hour, around-the-clock incident response SLA, and a 15 minute premium response available where technicians are stationed on-site, as a paid add-on. The incident response SLA covers incidents and unplanned requests; on-site, dispatch and resolution times, priority tiers, and planned or scheduled work are agreed per site in the service agreement.
  • Monitoring: 24/7 NOC monitoring across all facilities, covering IPMI, iDRAC, SNMP, temperature, power, network signals.
  • Hardware: vendor-neutral technicians for Dell, HP, Cisco, Juniper and Arista equipment.
  • Independence: independent from facility operators (not Equinix SmartHands, not NTT staff).
  • One agreement: single provider across cities, so a customer in several cities needs only one agreement.
  • Service levels and terms: https://www.rebootmonkey.com/en/solutions/sla
  • Published case study: a major ICT provider engaged Reboot Monkey for three full infrastructure rollouts in Lahore, Karachi and Islamabad, with the hardware installed the same day at every site. Read the case study at https://www.rebootmonkey.com/en/resources/case-study/how-we-completed-3-full-deployments-across-pakistan

Vancouver

The data centres we work in hold their own certifications, such as ISO/IEC 27001 and ISO 9001. Ask us for the certificate of your site.

Frequently Asked Questions

What does rack and stack cover in Vancouver?

Rack and stack work covers cabling, labelling and power-on checks. A Reboot Monkey field engineer installs, mounts and cables the new hardware in the customer's rack, labels it and runs the power-on checks. Moving existing equipment and removing retired hardware are separate services. Quotes are on request and depend on the customer and the size of the job.

Do you work in every datacenter in Vancouver?

Reboot Monkey engineers work in any facility in Vancouver where the customer has equipment and access, under the operator's own access and safety rules. The customer adds the engineers to the facility's access list before the first visit.

How fast can Reboot Monkey respond in Vancouver?

Incidents and unplanned requests are handled under a 1-hour, around-the-clock incident response SLA. There is also a 15 minute premium response available where technicians are stationed on-site, as a paid add-on. On-site, dispatch and resolution times, priority tiers, and planned or scheduled work are agreed per site in the service agreement.

How is Reboot Monkey different from the facility operator's own staff?

Facility operators' own technicians work for the building. Reboot Monkey engineers work for the customer: they are independent from facility operators (not Equinix SmartHands, not NTT staff), follow the customer's instructions, and the same team can cover several buildings in the city under one agreement.

How do I get started with rack and stack in Vancouver?

Send the site, the equipment and the task through the contact form. Reboot Monkey replies with a quote and an engineer plan for that facility. Once agreed, the customer adds the engineers to the facility's access list and the rack and stack work is scheduled under the operator's rules.

Plan your Vancouver install

Describe the hardware, the rack and the connectivity you need, and Reboot Monkey will quote the job on request.

Get a quote