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India · Chennai
Remote Hands in Chennai
Reboot Monkey provides remote hands in Chennai: physical tasks carried out in your rack on your instruction, such as reboots, cable checks, component swaps and visual checks. Reboot Monkey engineers also provide on-site IT support in Chennai data centers, working inside colocation space that other companies own and operate, so your team in another time zone can act on equipment without travelling.
In Remote Hands
- Remote Hands
- Colocation
- Data Center Decommissioning
- Data Center Migration
- Rack and Stack
- Server Migration
- Smart Hands
- ITADon request
Remote Hands
8
services detailed for Chennai
1
agreement for every city
Arrange Remote Hands in Chennai
Tell us the task and the equipment. Prices are quoted on request and depend on the customer and the size of the job.
In depth
Remote Hands: 8 sections, open any to read more.
Remote Hands in Chennai
Bharti Airtel Santhome stands on Bharti Towers in Chennai. Equipment placed in Chennai is often managed by teams based elsewhere, which makes a dependable pair of hands inside the facility the practical link between a remote operations team and the hardware it runs. Reboot Monkey is a third-party datacenter services operator. It sells rack space, IP transit, leased IP addresses, network and data-centre hardware, together with the services that deliver, install and support them, inside data centres that other companies own and run. It is not a hosting company and does not own datacenters. For a CTO or IT director, this means one party accountable for the physical work in the rack, while the building itself stays with the operator.
Datacenter Facilities in Chennai
Data centres in Chennai, ordered by the number of networks present:
- Bharti Airtel Santhome (Bharti Airtel Limited), Bharti Towers, 101 Santhome High Road, Chennai 600 028: 89 networks
- TATA Communications Chennai (TATA Communications Ltd), 4th floor, 2nd block, Chennai 600 002: 81 networks; carriers Netlayer Global Fabric and Reliance Jio
- Sify Tidel-DC- Chennai (Sify Technologies Limited), Sify Technologies Limited II Floor, TIDEL Park, No.4, Canal Bank Road, Taramani, Chennai 600113: 60 networks
- STTGDC CHN1, 4, Swami Sivananda Salai, Chennai 600002: 43 networks; carriers Netlayer Global Fabric and Reliance Jio
- Nxtra Data Chennai DC 1 (Nxtra Data Ltd), Plot No: F8, SIPCOT IT Park, Siruseri, Navallur, Kancheepuram Distt, Chennai 600103: 18 networks
- CtrlS Chennai DC2 (CtrlS Datacenters Ltd), 20, 3rd Main Rd, Old Ambattur, Sai Nagar, Ambattur Industrial Estate, Chennai 600058: 17 networks; carriers CtrlS Connect and Reliance Jio
- Netmagic Chennai (NTTCINS), 67, Mathiravedu, Velappanchavadi Poonamallee high road, Chennai 600077: 11 networks
- Reliance Chennai IDC (Reliance Communications Limited), Reliance Communications Infrastructure Limited, Reliance House, No-6, Haddows Road, Nungambakkam, Chennai, India - 600006: 11 networks
- CtrlS Chennai DC1 (CtrlS Datacenters Ltd), 20, 3rd Main Rd, Old Ambattur, Sai Nagar, Ambattur Industrial Estate, Chennai 600058: 8 networks
- Nxtra Data Chennai DC 2 (Nxtra Data Ltd), A32& A33,3rd cross street, First Cross Road, Siruseri, SIPCOT IT Park, Chennai 603103: 7 networks
Our Remote Hands Services
Remote hands is the physical work carried out on your instruction. In Chennai, a request typically follows the same path. You describe the task and the equipment: which rack, which device, what should change. A Reboot Monkey engineer carries out that instruction inside the facility and reports back so your team can confirm the result from its own tools. A second, briefed Reboot Monkey engineer is named as backup for every customer site, so a task does not depend on a single person being available. Where a request needs diagnostic judgement or configuration knowledge, it moves from remote hands to smart hands, which covers technical work beyond following an instruction. Related physical services sit alongside it: rack and stack for installing, mounting and cabling new hardware, and server migration for moving equipment between racks, rooms or facilities. Connectivity is part of the same engagement. Reboot Monkey orders cross connects and carrier circuits from the facility operator and the carriers present in the facility, and its engineers install and patch the cabling in your rack. A fibre inspection scope and cleaning kit are available on request.
- Reboots and power cycling on your instruction
- Cable checks, patching and visual checks of racked equipment
- Component swaps carried out as directed
- Hardware monitoring of your servers and network equipment by the Reboot Monkey NOC
Why Reboot Monkey
Reboot Monkey works as an independent services operator inside other companies' data centres, which keeps the arrangement clear: the operator runs the facility, and Reboot Monkey runs the work on your equipment. Scope is defined in your terms. You decide what the engineer touches and what stays untouched, and the task is closed against your instruction. As of 2026, Reboot Monkey's field engineers work in 190 countries and more than 400 locations, so a requirement in Chennai can sit within the same working model as sites elsewhere. Prices are quoted on request and depend on the customer and the size of the job, so the quote reflects your actual requirement rather than a generic package.
How Reboot Monkey Works
These terms apply in every facility in Chennai where Reboot Monkey engineers work.
- Response: 1-hour, around-the-clock incident response SLA, and a 15 minute premium response available where technicians are stationed on-site, as a paid add-on. The incident response SLA covers incidents and unplanned requests; on-site, dispatch and resolution times, priority tiers, and planned or scheduled work are agreed per site in the service agreement.
- Monitoring: 24/7 NOC monitoring across all facilities, covering IPMI, iDRAC, SNMP, temperature, power, network signals.
- Hardware: vendor-neutral technicians for Dell, HP, Cisco, Juniper and Arista equipment.
- Independence: independent from facility operators (not Equinix SmartHands, not NTT staff).
- One agreement: single provider across cities, so a customer in several cities needs only one agreement.
- Service levels and terms: https://www.rebootmonkey.com/en/solutions/sla
- Published case study: a major ICT provider engaged Reboot Monkey for three full infrastructure rollouts in Lahore, Karachi and Islamabad, with the hardware installed the same day at every site. Read the case study at https://www.rebootmonkey.com/en/resources/case-study/how-we-completed-3-full-deployments-across-pakistan
Remote Hands
The data centres we work in hold their own certifications, such as ISO/IEC 27001 and ISO 9001. Ask us for the certificate of your site.
Remote Hands in Other Cities in India
If your estate extends beyond Chennai, the same remote hands service applies in other Indian cities. Teams running equipment in the west of the country can arrange cover through Remote Hands in Mumbai, keeping one working model across both sites rather than contracting separately for each.
Related Services
Remote hands is usually one part of a wider requirement. If you are still deciding where to place equipment, or need rack space to go with the hands-on support, Colocation in Chennai covers the space itself. Decommissioning, IT asset disposition (ITAD) and hardware monitoring are available as separate services when equipment reaches the end of its life or needs continuous watching by the Reboot Monkey NOC.
Frequently Asked Questions
What does remote hands cover in Chennai?
Remote hands in Chennai covers physical tasks carried out on your instruction inside the data centre: reboots, cable checks, component swaps and visual checks. Work that needs diagnostic judgement or configuration knowledge is handled as smart hands. A second, briefed Reboot Monkey engineer is named as backup for every customer site.
Do you provide on-site IT support in Chennai data centers?
Yes. Reboot Monkey engineers carry out on-site IT support in Chennai data centers by working inside the facility on your instruction. You describe the task and the equipment, an engineer performs it under the operator's site rules, and reports back so your team can confirm the result. Prices are quoted on request and depend on the size of the job.
Do you work in every datacenter in Chennai?
Reboot Monkey engineers work in any facility in Chennai where the customer has equipment and access, under the operator's own access and safety rules. The customer adds the engineers to the facility's access list before the first visit.
How fast can Reboot Monkey respond in Chennai?
Incidents and unplanned requests are handled under a 1-hour, around-the-clock incident response SLA. There is also a 15 minute premium response available where technicians are stationed on-site, as a paid add-on. On-site, dispatch and resolution times, priority tiers, and planned or scheduled work are agreed per site in the service agreement.
How is Reboot Monkey different from the facility operator's own staff?
Facility operators' own technicians work for the building. Reboot Monkey engineers work for the customer: they are independent from facility operators (not Equinix SmartHands, not NTT staff), follow the customer's instructions, and the same team can cover several buildings in the city under one agreement.
How do I get started with remote hands in Chennai?
Send the site, the equipment and the task through the contact form. Reboot Monkey replies with a quote and an engineer plan for that facility. Once agreed, the customer adds the engineers to the facility's access list and the remote hands work is scheduled under the operator's rules.
Arrange Remote Hands in Chennai
Tell us the task and the equipment. Prices are quoted on request and depend on the customer and the size of the job.