Colocation in Hamburg

Reboot Monkey sells colocation in data centres that other companies own and run, Portus/IPHH HH2 stands on Wendenstrasse. The purchase covers four things under one agreement: the rack space itself, the network connectivity with IP transit and leased IP addresses, the data-centre hardware (servers and network equipment), and the service that delivers, installs and supports it. A request starts with the customer's power, network and access requirements; Reboot Monkey checks free space and power in the facility before naming a building or a date, then matches that requirement against the partner data centres it contracts in Hamburg. Once a facility is confirmed, the agreement is quoted per facility and rack size, and the hardware and connectivity for the rack are ordered and installed as part of the same order.

Data centres in Hamburg, ordered by the number of networks present:

Delivery in Hamburg follows the service definitions that apply across every Reboot Monkey site. Rack and stack covers installing, mounting and cabling new hardware into the contracted space. Server migration covers moving equipment between racks, rooms or facilities when a customer consolidates or relocates. Remote hands covers physical tasks carried out on the customer's instruction, such as reboots, cable checks and component swaps, while smart hands covers technical work that needs diagnostic judgement and configuration knowledge. Hardware monitoring puts the customer's servers and network equipment under watch by the Reboot Monkey NOC. Data centre decommissioning and IT asset disposition cover retired hardware at end of life, including data wiping, on-site shredding or degaussing, collection and transport, with resale or buyback quoted case by case.

Reboot Monkey orders cross connects and carrier circuits from the facility operator and the carriers present in the Hamburg building, and its engineers install and patch that cabling in the customer's rack, so the network ordering and the physical installation sit with one point of contact rather than split between a carrier and a separate installer. A second, briefed Reboot Monkey engineer is named as backup for every customer site in Hamburg, so a request is never dependent on a single engineer's availability. Access to the equipment itself depends on the rack type: in a shared rack only Reboot Monkey engineers handle the customer's equipment, while a customer with a dedicated rack can visit its own equipment, escorted by Reboot Monkey under the building's access rules, with the escort arranged on request.

These terms apply in every facility in Hamburg where Reboot Monkey engineers work.

The data centres we work in hold their own certifications, such as ISO/IEC 27001 and ISO 9001. Ask us for the certificate of your site.

Reboot Monkey contracts colocation space in data centres across multiple German cities, each quoted separately per facility and rack size. As of 2026, Reboot Monkey's field engineers work in 190 countries and more than 400 locations, giving a customer with equipment in Hamburg the option to extend the same agreement structure to other German sites. Businesses expanding beyond Hamburg can review colocation in Frankfurt or colocation in Berlin as separate facility options within the same country.