Build your dream with Reboot Monkey

Operations Coordinator — Datacenter Services (APAC Timezone)

About Reboot MonkeyReboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating 24 green-powered facilities across 6 continents. We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services to clients worldwide.We are a lean, remote-first team building the infrastructure backbone of the internet. Our clients range from hyperscalers and carriers to enterprises and startups who need reliable, fast datacenter operations — 24 hours a day, 7 days a week.About the RoleReboot Monkey operates 24 datacenter facilities across 6 continents, serving clients around the clock. As Operations Coordinator for the Asia-Pacific — covering India, Southeast Asia, East Asia, and Oceania, you are the first point of contact for every operational request during your coverage window — from a Smart Hands dispatch to an emergency remote hands call.You need to be fast, precise, technically competent, and calm under pressure. You receive and triage incoming service requests, dispatch field technicians from our global DCT pool, track SLA windows, and communicate status updates to clients. You don't just close tickets — you spot opportunities. When a client asks for a simple cable swap, you notice they could benefit from a cross-connect optimization. You are organized, proactive, and commercially aware.What You'll DoReceive and triage incoming service requests (Smart Hands, Remote Hands, emergency incidents) during your APAC coverage windowDispatch field technicians from our global DCT pool to the correct facility with the correct instructionsTrack SLA windows per ticket and per client — you own the clockCommunicate status updates to clients while work is in progressCoordinate directly with facility operators at our locations in your coverage regionSubmit a shift handover report at the end of every shift — nothing gets lost between coverage windowsEscalate P1 incidents to the CEO with a clear situation summary within 15 minutesSpot commercial opportunities during operational interactions (upsells, cross-sells, service expansions)Maintain and improve our operational processes, SOPs, and runbooksYour KPIsP1 ticket response time: 15 minutes or less (first 30 days: 30 minutes)P2 ticket response time: 2 hours or less (first 30 days: 4 hours)Dispatch completion rate: 95%+ of tickets closed within the contracted SLA windowShift handover report: Submitted every shift end, posted in the ops handover channelSLA compliance rate: 98%+ monthlyCommercial opportunities flagged: 3+ per weekCompensation and TermsMonthly retainer: EUR 1,000–1,500 depending on experienceArrangement: Freelance / Contractor — you invoice us monthlyHours: Full-time, 40 hours/weekTime tracking: Hubstaff is required for all team members — this is how hours are verified for billingPerformance reviews: Every 2 weeks for the first 3 months, then monthly. KPIs are shared upfront — no surprises.Payment: Monthly, on the 5th of each month for the previous monthWe are a growing company building our team. This is an early-stage hire — you will have real ownership and direct impact. You are not slotting into a legacy process; you are building the operational foundation of a global company.Preferred LocationsThis is a remote role. We are hiring from: Romania, Bulgaria, Poland, Serbia, Georgia, Ukraine, Morocco, Tunisia, Colombia, Argentina, Philippines, Mexico, Brazil.Candidates from other locations with relevant experience are also welcome to apply.How We HireApplication review — We review every application within 1–2 business daysInitial video call with Michel (CEO) — 30 minutes. We want to hear about your experience and how you handle real-world scenarios.Paid trial task — A 4–8 hour SLA simulation exercise: you receive 5 mock support tickets at varying priority levels and must triage, draft client responses, create a dispatch plan, and identify any commercial opportunities. Compensated at EUR 50–100 depending on scope.Reference check — One call with a previous employer or clientDecision — Within 1 week of completing the trial taskOur hiring process includes a paid trial task because we want to evaluate real work, not just interview performance. It also gives you a chance to see whether this role is the right fit for you.Why This Role MattersYou are the operational backbone of Reboot Monkey during your coverage window. Every client interaction during your shift is your responsibility. A missed SLA can lose a client — that is the standard of precision this role requires.If you have a background in DC operations, NOC management, or technical operations coordination and want a role where your work has direct impact, we want to talk.Apply with: Your CV, a brief note on your DC/technical operations experience, and your availability to start.

Head of Sales — Datacenter Services (Middle East & Africa)

About Reboot MonkeyReboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating 24 green-powered facilities across 6 continents. We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services to clients worldwide.We are a lean, remote-first team building the infrastructure backbone of the internet. Our clients range from hyperscalers and carriers to enterprises and startups who need reliable, fast datacenter operations — 24 hours a day, 7 days a week.About the RoleWe are hiring a Head of Sales for the Middle East & Africa (MEA) region to own revenue generation across this emerging and high-potential market. This is not a corporate sales management role — this is a hands-on, deal-closing, pipeline-building role for someone who is deeply technical and genuinely passionate about the datacenter industry.You are a tech nerd who understands the industry. You know what colocation means. You understand why interconnection hubs in Dubai, Nairobi, and Johannesburg matter for the region. You can have a technical conversation about DC power and cooling with an operations team and then negotiate a multi-year colocation deal with a C-suite buyer. You are not reading a sales playbook — you are the playbook for MEA.The MEA datacenter market is one of the fastest-growing in the world, driven by digital transformation, cloud adoption, and increasing demand for local data sovereignty. We have facilities across the region and need someone who can convert that presence into revenue.What You'll DoOwn the MEA sales pipeline end-to-end: prospect, qualify, propose, negotiate, closeBuild and execute a regional go-to-market strategy for colocation, smart hands, remote hands, and IP transitDevelop relationships with enterprise clients, carriers, government entities, and MSPs across MEARepresent Reboot Monkey at industry events: AfPIF, MENOG, Datacloud Africa, capacity conferencesNavigate diverse MEA markets — business culture in UAE differs from Kenya, differs from South AfricaCollaborate with SDRs on outbound targeting and campaign messaging for MEANegotiate contracts and pricing within approved frameworksProvide market intelligence: competitive landscape, regulatory changes, emerging opportunitiesReport on pipeline, forecast, and revenue monthly to the CEOYour KPIsNew MRR: EUR 8,000+ new MRR per quarter within first 6 monthsPipeline value: 3x of quarterly target always in pipelineWin rate: 25%+ on qualified opportunitiesClient meetings: 15+ per month with qualified prospectsDeal cycle: Average close within 60 days of qualified opportunityCompensation and TermsMonthly retainer: EUR 800–1,200 depending on experienceCommission: 10–15% of new MRR generated (paid monthly, uncapped)Arrangement: Freelance / Contractor — you invoice us monthlyHours: Full-time, 40 hours/weekTime tracking: Hubstaff is required for all team members — this is how hours are verified for billingPerformance reviews: Every 2 weeks for the first 3 months, then monthly. KPIs are shared upfront — no surprises.Payment: Monthly, on the 5th of each month for the previous monthWe are a growing company building our team. This is an early-stage hire — you will have real ownership and direct impact. You are not slotting into a legacy process; you are building the operational foundation of a global company.Preferred LocationsThis is a remote role. We are hiring from: Romania, Bulgaria, Poland, Serbia, Georgia, Ukraine, Morocco, Tunisia, Colombia, Argentina, Philippines, Mexico, Brazil.Candidates from other locations with relevant experience are also welcome to apply.How We HireApplication review — We review every application within 1–2 business daysInitial video call with Michel (CEO) — 30 minutes. We want to hear about your experience and how you handle real-world scenarios.Paid trial task — A go-to-market exercise: you receive a brief on Reboot Monkey's services and 3 target MEA market segments — you must build a 90-day sales plan, identify 10 target accounts, and draft outreach for 3 of them. Compensated at EUR 50–100 depending on scope.Reference check — One call with a previous employer or clientDecision — Within 1 week of completing the trial taskOur hiring process includes a paid trial task because we want to evaluate real work, not just interview performance. It also gives you a chance to see whether this role is the right fit for you.Why This Role MattersMEA is the next frontier for datacenter growth — digital transformation is accelerating, data sovereignty laws are creating demand for local infrastructure, and cloud adoption is booming. We have facilities across the region and competitive pricing. We need the person who turns that into revenue. You are not joining a large sales org; you are building it.Apply with: Your CV, a brief note on your datacenter/infrastructure sales experience in MEA, and examples of deals you've closed.

Head of Sales — Datacenter Services (APAC)

About Reboot MonkeyReboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating 24 green-powered facilities across 6 continents. We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services to clients worldwide.We are a lean, remote-first team building the infrastructure backbone of the internet. Our clients range from hyperscalers and carriers to enterprises and startups who need reliable, fast datacenter operations — 24 hours a day, 7 days a week.About the RoleWe are hiring a Head of Sales for the APAC region (Asia-Pacific: Southeast Asia, East Asia, Australia, New Zealand, Pacific Islands) to own revenue generation across this fast-growing market. This is not a corporate sales management role — this is a hands-on, deal-closing, pipeline-building role for someone who is deeply technical and genuinely passionate about the datacenter industry.You are a tech nerd who understands the industry. You know what colocation means. You know why peering matters in markets like Singapore, Tokyo, and Sydney. You can discuss cross-connect architecture with a network engineer and then pivot to a commercial conversation about managed services TCO. You are not reading a sales playbook — you are the playbook for this region.APAC is one of the fastest-growing datacenter markets in the world. We have facilities across the region and need someone who can convert that presence into revenue.What You'll DoOwn the APAC sales pipeline end-to-end: prospect, qualify, propose, negotiate, closeBuild and execute a regional go-to-market strategy for colocation, smart hands, remote hands, and IP transitDevelop relationships with enterprise clients, carriers, hyperscalers, and MSPs across APACRepresent Reboot Monkey at industry events: APricot, APNIC, CloudFest Asia, capacity conferencesNavigate diverse APAC markets — business culture in Singapore differs from Japan, differs from AustraliaCollaborate with SDRs on outbound targeting and campaign messaging for APACNegotiate contracts and pricing within approved frameworksProvide market intelligence: competitive landscape, pricing trends, emerging opportunitiesReport on pipeline, forecast, and revenue monthly to the CEOYour KPIsNew MRR: EUR 10,000+ new MRR per quarter within first 6 monthsPipeline value: 3x of quarterly target always in pipelineWin rate: 25%+ on qualified opportunitiesClient meetings: 20+ per month with qualified prospectsDeal cycle: Average close within 45 days of qualified opportunityCompensation and TermsMonthly retainer: EUR 800–1,200 depending on experienceCommission: 10–15% of new MRR generated (paid monthly, uncapped)Arrangement: Freelance / Contractor — you invoice us monthlyHours: Full-time, 40 hours/weekTime tracking: Hubstaff is required for all team members — this is how hours are verified for billingPerformance reviews: Every 2 weeks for the first 3 months, then monthly. KPIs are shared upfront — no surprises.Payment: Monthly, on the 5th of each month for the previous monthWe are a growing company building our team. This is an early-stage hire — you will have real ownership and direct impact. You are not slotting into a legacy process; you are building the operational foundation of a global company.Preferred LocationsThis is a remote role. We are hiring from: Romania, Bulgaria, Poland, Serbia, Georgia, Ukraine, Morocco, Tunisia, Colombia, Argentina, Philippines, Mexico, Brazil.Candidates from other locations with relevant experience are also welcome to apply.How We HireApplication review — We review every application within 1–2 business daysInitial video call with Michel (CEO) — 30 minutes. We want to hear about your experience and how you handle real-world scenarios.Paid trial task — A go-to-market exercise: you receive a brief on Reboot Monkey's services and 3 target APAC market segments — you must build a 90-day sales plan, identify 10 target accounts, and draft outreach for 3 of them. Compensated at EUR 50–100 depending on scope.Reference check — One call with a previous employer or clientDecision — Within 1 week of completing the trial taskOur hiring process includes a paid trial task because we want to evaluate real work, not just interview performance. It also gives you a chance to see whether this role is the right fit for you.Why This Role MattersAPAC is exploding with datacenter demand — from Singapore to Sydney to Tokyo. We have the facilities and the services. We need the person who turns that into revenue. You are not joining a large sales org; you are building it. Crush it, and you'll scale the APAC sales operation with your own team.Apply with: Your CV, a brief note on your datacenter/infrastructure sales experience in APAC, and examples of deals you've closed.

Head of Sales — Datacenter Services (Americas)

About Reboot MonkeyReboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating 24 green-powered facilities across 6 continents. We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services to clients worldwide.We are a lean, remote-first team building the infrastructure backbone of the internet. Our clients range from hyperscalers and carriers to enterprises and startups who need reliable, fast datacenter operations — 24 hours a day, 7 days a week.About the RoleWe are hiring a Head of Sales for the Americas region (United States, Canada, Latin America) to own revenue generation across this critical market. This is not a corporate sales management role where you sit in meetings all day — this is a hands-on, deal-closing, pipeline-building role for someone who is deeply technical and genuinely passionate about the datacenter industry.You are a tech nerd who understands the industry. You know what colocation means. You know why BGP peering matters. You can have a technical conversation with a network engineer about cross-connects and then switch to a commercial discussion with a CFO about TCO. You are not reading a sales playbook — you are the playbook for this region.You will own the entire sales cycle in the Americas: prospecting, qualifying, proposing, negotiating, and closing. You will work closely with our SDR team for lead generation and with our operations team for service delivery. Your success is measured by revenue — Monthly Recurring Revenue (MRR) is your north star.What You'll DoOwn the Americas sales pipeline end-to-end: prospect, qualify, propose, negotiate, closeBuild and execute a regional go-to-market strategy for colocation, smart hands, remote hands, and IP transitDevelop and maintain relationships with enterprise clients, carriers, hyperscalers, and MSPs in the regionRepresent Reboot Monkey at industry events: NANOG, PTC, capacity conferencesCollaborate with SDRs on outbound targeting and campaign messaging for the AmericasNegotiate contracts and pricing — you have authority to structure deals within approved frameworksProvide market intelligence: competitive landscape, pricing trends, customer needsReport on pipeline, forecast, and revenue monthly to the CEOYour KPIsNew MRR: EUR 10,000+ new MRR per quarter within first 6 monthsPipeline value: 3x of quarterly target always in pipelineWin rate: 25%+ on qualified opportunitiesClient meetings: 20+ per month with qualified prospectsDeal cycle: Average close within 45 days of qualified opportunityCompensation and TermsMonthly retainer: EUR 800–1,200 depending on experienceCommission: 10–15% of new MRR generated (paid monthly, uncapped)Arrangement: Freelance / Contractor — you invoice us monthlyHours: Full-time, 40 hours/weekTime tracking: Hubstaff is required for all team members — this is how hours are verified for billingPerformance reviews: Every 2 weeks for the first 3 months, then monthly. KPIs are shared upfront — no surprises.Payment: Monthly, on the 5th of each month for the previous monthWe are a growing company building our team. This is an early-stage hire — you will have real ownership and direct impact. You are not slotting into a legacy process; you are building the operational foundation of a global company.Preferred LocationsThis is a remote role. We are hiring from: Romania, Bulgaria, Poland, Serbia, Georgia, Ukraine, Morocco, Tunisia, Colombia, Argentina, Philippines, Mexico, Brazil.Candidates from other locations with relevant experience are also welcome to apply.How We HireApplication review — We review every application within 1–2 business daysInitial video call with Michel (CEO) — 30 minutes. We want to hear about your experience and how you handle real-world scenarios.Paid trial task — A go-to-market exercise: you receive a brief on Reboot Monkey's services and 3 target market segments — you must build a 90-day sales plan, identify 10 target accounts, and draft outreach for 3 of them. Compensated at EUR 50–100 depending on scope.Reference check — One call with a previous employer or clientDecision — Within 1 week of completing the trial taskOur hiring process includes a paid trial task because we want to evaluate real work, not just interview performance. It also gives you a chance to see whether this role is the right fit for you.Why This Role MattersThe Americas is our largest growth opportunity. We have facilities, we have services, we have competitive pricing — we need someone who can turn that into revenue. You are not joining a large sales org; you are building it. If you crush it, you'll have the opportunity to hire your own team and scale the Americas operation.Apply with: Your CV, a brief note on your datacenter/infrastructure sales experience, and examples of deals you've closed.

Sales Development Representative — Datacenter Services, Global (24/7 Remote)

About Reboot MonkeyReboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating 24 green-powered facilities across 6 continents. We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services to clients worldwide.We are a lean, remote-first team building the infrastructure backbone of the internet. Our clients range from hyperscalers and carriers to enterprises and startups who need reliable, fast datacenter operations — 24 hours a day, 7 days a week.About the RoleWe are building a global sales development team that operates 24/7. Our clients and prospects are spread across every time zone — when a potential customer in Tokyo needs colocation, someone should be reaching out. When a prospect in New York posts on LinkedIn about outgrowing their current DC provider, someone should be in their inbox within hours, not days.We are looking for SDRs who are mega proactive, friendly, and genuinely interested in the datacenter industry. You don't wait for leads to come to you — you go find them. You research companies, identify decision-makers, craft personalized outreach, and book meetings for our sales team. You are persistent but never pushy. You are warm, professional, and knowledgeable enough about datacenter services to have a real conversation.What You'll DoProactively identify and research potential clients who need datacenter services (colocation, smart hands, remote hands, IP transit)Conduct outbound outreach via email, LinkedIn, and phone to book qualified meetingsEngage with inbound leads and qualify them based on our Ideal Customer ProfileResearch prospects thoroughly before outreach — understand their infrastructure needs, current setup, and pain pointsMaintain and update CRM records with every interactionWork with the sales team to refine messaging, targeting, and outreach sequencesMonitor industry news, forums (PeeringDB, NANOG, RIPE), and LinkedIn for buying signalsProvide daily activity reports: calls made, emails sent, meetings booked, pipeline createdCover your assigned shift to ensure 24/7 global sales coverageYour KPIsQualified meetings booked: 15+ per monthOutreach volume: 50+ personalized touchpoints per day (email + LinkedIn + calls)Response rate: 10%+ on outbound sequencesCRM hygiene: 100% of interactions logged, pipeline always currentMeeting show rate: 80%+ of booked meetings actually happenCompensation and TermsMonthly retainer: EUR 600–800 depending on experiencePerformance bonus: EUR 25–50 per qualified meeting booked (paid monthly)Arrangement: Freelance / Contractor — you invoice us monthlyHours: Full-time, 40 hours/weekTime tracking: Hubstaff is required for all team members — this is how hours are verified for billingPerformance reviews: Every 2 weeks for the first 3 months, then monthly. KPIs are shared upfront — no surprises.Payment: Monthly, on the 5th of each month for the previous monthWe are a growing company building our team. This is an early-stage hire — you will have real ownership and direct impact. You are not slotting into a legacy process; you are building the operational foundation of a global company.Preferred LocationsThis is a remote role. We are hiring from: Romania, Bulgaria, Poland, Serbia, Georgia, Ukraine, Morocco, Tunisia, Colombia, Argentina, Philippines, Mexico, Brazil.Candidates from other locations with relevant experience are also welcome to apply.How We HireApplication review — We review every application within 1–2 business daysInitial video call with Michel (CEO) — 30 minutes. We want to hear about your experience and how you handle real-world scenarios.Paid trial task — A prospecting exercise: you receive 3 target companies and must research them, identify the right contacts, draft personalized outreach messages, and present your approach. Compensated at EUR 50–100 depending on scope.Reference check — One call with a previous employer or clientDecision — Within 1 week of completing the trial taskOur hiring process includes a paid trial task because we want to evaluate real work, not just interview performance. It also gives you a chance to see whether this role is the right fit for you.Why This Role MattersYou are the front door of Reboot Monkey. Every client relationship starts with someone like you making the first connection. We are building a team, not filling a seat — if you perform well, you will help shape our global sales operation from the ground up.If you are hungry, proactive, friendly, and fascinated by how the internet's physical infrastructure works, we want to talk.Apply with: Your CV, a brief note on your sales/outreach experience, and your availability to start.

DCT Recruitment Specialist — Datacenter Technician Hiring (24/7 Remote)

About Reboot MonkeyReboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating 24 green-powered facilities across 6 continents. We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services to clients worldwide.We are a lean, remote-first team building the infrastructure backbone of the internet. Our clients range from hyperscalers and carriers to enterprises and startups who need reliable, fast datacenter operations — 24 hours a day, 7 days a week.About the RoleReboot Monkey operates 24 datacenter facilities across 6 continents. Every one of those facilities needs reliable, skilled Data Center Technicians (DCTs) who can execute Smart Hands and Remote Hands work to our standard. The quality of our DCT pool is the single biggest factor determining whether clients stay or leave.Your job is to build and maintain a world-class DCT pool. You are not a generic recruiter — you need to deeply understand what makes a great datacenter technician. You know the difference between someone who can rack a server properly and someone who will strip a screw on the first try. You can tell from a conversation whether a candidate has real hands-on DC experience or is padding their resume.This role requires someone who has either worked as a DCT or managed DCTs directly. You must know the work inside and out — structured cabling, cross-connects, hardware installs, decommissions, labeling standards, hot/cold aisle management. If you don't know what a rollover console cable is, this role is not for you.What You'll DoSource, screen, and recruit Data Center Technicians across all 24 facility locations globallyConduct technical screening interviews — assess hands-on DC skills, not just resume keywordsBuild and maintain a vetted DCT pool organized by location, skill level, availability, and reliability scoreVerify technician credentials: certifications, references, and work historyCreate and maintain DCT skill assessments and practical evaluation criteriaCoordinate onboarding of new DCTs: facility access, safety protocols, SOP trainingTrack DCT performance after deployment — build a feedback loop with the operations teamContinuously expand our DCT coverage to new markets and facilitiesManage relationships with DCT staffing agencies where we use themMaintain our DCT database with up-to-date availability, skills, and performance ratingsYour KPIsDCT pool coverage: 2+ vetted technicians available per facility locationTime to fill: New DCT sourced and vetted within 5 business days for any locationQuality score: 90%+ of deployed DCTs rated "meets or exceeds expectations" by clientsScreening accuracy: Less than 10% of hired DCTs fail their first assignmentPool growth: Net addition of 10+ vetted DCTs per month globallyCompensation and TermsMonthly retainer: EUR 600–1,000 depending on experienceArrangement: Freelance / Contractor — you invoice us monthlyHours: Full-time, 40 hours/weekTime tracking: Hubstaff is required for all team members — this is how hours are verified for billingPerformance reviews: Every 2 weeks for the first 3 months, then monthly. KPIs are shared upfront — no surprises.Payment: Monthly, on the 5th of each month for the previous monthWe are a growing company building our team. This is an early-stage hire — you will have real ownership and direct impact. You are not slotting into a legacy process; you are building the operational foundation of a global company.Preferred LocationsThis is a remote role. We are hiring from: Romania, Bulgaria, Poland, Serbia, Georgia, Ukraine, Morocco, Tunisia, Colombia, Argentina, Philippines, Mexico, Brazil.Candidates from other locations with relevant experience are also welcome to apply.How We HireApplication review — We review every application within 1–2 business daysInitial video call with Michel (CEO) — 30 minutes. We want to hear about your experience and how you handle real-world scenarios.Paid trial task — A practical DCT screening exercise: you receive 5 candidate profiles and must evaluate each one — identify red flags, rank them, write screening questions, and recommend who to advance. Compensated at EUR 50–100 depending on scope.Reference check — One call with a previous employer or clientDecision — Within 1 week of completing the trial taskOur hiring process includes a paid trial task because we want to evaluate real work, not just interview performance. It also gives you a chance to see whether this role is the right fit for you.Why This Role MattersOur DCTs are the hands and eyes of our company at every facility worldwide. A great DCT delights clients. A bad one loses them. You are the quality gate that ensures only A-players join our technician pool.If you have datacenter experience and a talent for identifying top technical talent, we want to talk.Apply with: Your CV, a brief note on your DC/recruitment experience, and your availability to start.

Technical Project Manager — Datacenter Services (24/7 Remote)

About Reboot MonkeyReboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating 24 green-powered facilities across 6 continents. We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services to clients worldwide.We are a lean, remote-first team building the infrastructure backbone of the internet. Our clients range from hyperscalers and carriers to enterprises and startups who need reliable, fast datacenter operations — 24 hours a day, 7 days a week.About the RoleThis is the most important hire we are making right now.Currently, our CEO handles all datacenter operations personally: ticket triage, Smart Hands dispatch, SLA tracking, technician coordination, client status updates, and spotting upsell opportunities. That needs to change so the company can grow. You are the person who takes that over.This is not a passive "monitor the dashboard" role. You will be the first point of contact for every operational request — from a Smart Hands dispatch at a facility in Singapore to an emergency remote hands call from a client in Germany. You need to be fast, precise, technically competent, and calm under pressure.What sets you apart from a typical operations coordinator: you think like a project manager with a sales mindset. You don't just close tickets — you spot opportunities. When a client asks for a simple cable swap, you notice they could benefit from a cross-connect optimization. When a facility reports available capacity, you flag it for the sales team. You are organized, proactive, and commercially aware.What You'll DoReceive and triage incoming service requests (Smart Hands, Remote Hands, emergency incidents)Dispatch field technicians from our global DCT pool to the correct facility with the correct instructionsTrack SLA windows per ticket and per client — you own the clockCommunicate status updates to clients while work is in progressCoordinate directly with facility operators at all 24 locations worldwideSubmit a shift handover report at the end of every shift — nothing gets lost between coverage windowsEscalate P1 incidents to the CEO with a clear situation summary within 15 minutesSpot commercial opportunities during operational interactions (upsells, cross-sells, service expansions)Maintain and improve our operational processes, SOPs, and runbooksManage multiple concurrent projects across different facilities and time zonesYour KPIs (You Will Be Evaluated on These from Day 31)P1 ticket response time: 15 minutes or less (first 30 days: 30 minutes)P2 ticket response time: 2 hours or less (first 30 days: 4 hours)Dispatch completion rate: 95%+ of tickets closed within the contracted SLA windowShift handover report: Submitted every shift end, posted in the ops handover channelSLA compliance rate: 98%+ monthlyCommercial opportunities flagged: 3+ per weekA missed SLA can lose a client. That is the standard of precision this role requires.Compensation and TermsMonthly retainer: EUR 1,000–1,500 depending on experienceArrangement: Freelance / Contractor — you invoice us monthlyHours: Full-time, 40 hours/weekTime tracking: Hubstaff is required for all team members — this is how hours are verified for billingPerformance reviews: Every 2 weeks for the first 3 months, then monthly. KPIs are shared upfront — no surprises.Payment: Monthly, on the 5th of each month for the previous monthWe are a growing company building our team. This is an early-stage hire — you will have real ownership and direct impact. You are not slotting into a legacy process; you are building the operational foundation of a global company.Preferred LocationsThis is a remote role. We are hiring from: Romania, Bulgaria, Poland, Serbia, Georgia, Ukraine, Morocco, Tunisia, Colombia, Argentina, Philippines, Mexico, Brazil.Candidates from other locations with relevant experience are also welcome to apply.You must be available to work rotating shifts covering global operations around the clock.How We HireApplication review — We review every application within 1–2 business daysInitial video call with Michel (CEO) — 30 minutes. We want to hear about your experience and how you handle real-world scenarios.Paid trial task — A 4–8 hour SLA simulation exercise: you receive 5 mock support tickets at varying priority levels and must triage, draft client responses, create a dispatch plan, and identify any commercial opportunities. Compensated at EUR 50–100 depending on scope.Reference check — One call with a previous employer or clientDecision — Within 1 week of completing the trial taskOur hiring process includes a paid trial task because we want to evaluate real work, not just interview performance. It also gives you a chance to see whether this role is the right fit for you.Why This Role MattersYou will be the first person to handle operations so Michel can focus on growing the business. You are not just filling a role — you are building a department. Within 6 months, if you perform well, you will help hire and train a second PM and begin building a structured 24/7 operations team.If you have a background in DC operations, NOC management, or technical project management and want a role where your work has direct impact on a growing global company, we want to talk.Apply with: Your CV, a brief note on your DC/technical operations experience, and your availability to start.

Finance and Admin Assistant — Remote

Company OverviewReboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating 24 green-powered facilities across 6 continents. We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services to clients worldwide. We're a lean, remote-first team building the infrastructure backbone of the internet.About the RoleThis is a hands-on finance and administration role. No managing large teams, no strategic CFO work — accurate, timely bookkeeping, invoice processing, vendor payments, and monthly financial reporting.Right now the CEO handles the company's financial administration on top of everything else. That is not sustainable. You take ownership of the financial operations so the CEO has a clean P&L by the 5th of each month and can trust that every vendor invoice is processed within 48 hours and every payment goes out on time.Day-to-day you will:Process incoming invoices from vendors and contractors within 48 hours — log, categorise, flag for paymentProcess outgoing invoices to clients — generate, send, and follow up on outstanding paymentsMaintain a vendor payment schedule so nothing is paid lateTrack all expenses in a shared spreadsheet (updated weekly)Prepare the monthly P&L report by the 5th of each monthSupport the CEO with ad hoc admin tasks: contract filing, vendor onboarding paperwork, expense reimbursementsCoordinate with the outsourced bookkeeper / Dutch accounting firm on VAT filingFlag cash flow issues proactivelyWhat You'll Own (KPIs)Invoice processing time: Within 48 hours of receiptMonthly P&L report: Delivered to Michel by the 5th of each monthVendor payment accuracy: 100% on-time paymentsExpense tracking: Spreadsheet updated weekly, never more than 5 business days behindRequirementsBookkeeping or accounting experience — you have processed invoices, tracked expenses, and produced financial summaries beforeExcel or Google Sheets proficiency: formulas, pivot tables, clean financial layoutsInvoice processing experience: accounts payable and accounts receivableFluent written EnglishAvailable for 4+ hours overlap with CET business hoursNice to HavesFamiliarity with Dutch/EU invoicing: BTW (VAT), mandatory invoice fields, EU reverse chargeExperience using Wise or similar international payment platformsFamiliarity with Xero, Exact Online, or similar Dutch accounting softwareVendor management experienceExperience with international teams across multiple currenciesCompensation and TermsMonthly retainer: EUR 400–600 depending on experienceArrangement: Freelance / contractor — you invoice us monthlyHours: Full-time, 40 hours/week tracked via HubstaffPerformance reviews: Every 2 weeks for the first 3 months, then monthlyPayment: Monthly, on the 5th of each monthTimezone RequirementFlexible, but 4+ hours daily overlap with CET required. Vendor correspondence, client invoice follow-up, and coordination with the CEO happen during European business hours.How We HireApplication review — within 1–2 business daysInitial video call with Michel (CEO) — 30 minutesPaid trial task — 4–8 hours: reconcile 20 mock invoices, identify discrepancies, categorise expenses, produce a one-page P&L summary. EUR 50.Reference checkDecision — within 1 week of trialFirst 30 DaysWeek 1: Shadow existing process (handover from CEO). Review vendor list, payment history, outstanding invoices. Set up tracking spreadsheet.Week 2: Take ownership of all new invoice processing. CEO reviews and approves payments until calibrated.Week 3: Produce first P&L summary with CEO support.Week 4: Fully independent. First solo P&L report by the 5th.Apply with: Your CV, a brief description of your bookkeeping/accounting experience, any accounting software used, and your current timezone.

Sales Development Representative — Datacenter Services (DACH/Benelux)

Company OverviewReboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating 24 green-powered facilities across 6 continents. We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services to clients worldwide. We're a lean, remote-first team building the infrastructure backbone of the internet.About the RoleThis is a high-volume outbound role. If you need warm inbound leads handed to you, this is not the right position. If you are comfortable picking up the phone or sending 50 personalised emails per day to European enterprise contacts, and you know how to turn a cold conversation into a qualified meeting, keep reading.Your focus is DACH (Germany, Austria, Switzerland) and Benelux (Netherlands, Belgium, Luxembourg) markets. You will be prospecting into IT directors, infrastructure managers, and procurement leads at mid-market and enterprise companies that use or need datacenter services.You will report directly to the Head of Sales. They will set the target account lists, sequences, and qualification criteria. You execute the outbound motion, qualify the leads, and hand warm meetings to the Head of Sales.Day-to-day you will:Execute 50+ personalised outbound touches per day: cold email, LinkedIn, phoneResearch target accounts and contacts before outreach — no spray-and-prayQualify inbound interest against our ICPBook discovery calls for the Head of SalesLog all activity in CRM (HubSpot)Follow up on no-shows and stalled conversationsParticipate in weekly pipeline reviewsWhat You'll Own (KPIs)Cold outreach volume: 50+ personalised touches per dayMeetings booked for Head of Sales: 5+ qualified meetings per weekQualified leads passed to pipeline: 10+ per monthResponse rate on outreach sequences: 10%+ monthlyBonus: EUR 25–50 per qualified meeting booked (confirmed by Head of Sales). Potential monthly earnings: EUR 800–1,200+ when hitting targets.Requirements1+ years of outbound sales experience as BDR, SDR, or cold outreach roleComfortable with high-volume outbound work: 50 touches per day is realFluent English — all internal communication and most outreachAvailable to prospect during DACH/Benelux business hours (9 AM–5 PM CET)HubSpot or equivalent CRM experienceNice to HavesGerman or Dutch fluency — prospects respond better in native languageDatacenter, hosting, cloud infrastructure, or managed IT services knowledgeLinkedIn Sales Navigator experienceExperience writing your own cold email sequencesCompensation and TermsMonthly retainer: EUR 600–800 depending on experienceMeeting bonus: EUR 25–50 per qualified meetingOn-target monthly earnings: EUR 800–1,200+Arrangement: Freelance / contractor — you invoice us monthlyHours: Full-time, 40 hours/week tracked via HubstaffPerformance reviews: Every 2 weeks for the first 3 months, then monthlyPayment: Monthly base on the 5th; meeting bonuses paid following monthTimezone RequirementCET +/- 2 hours preferred. DACH and Benelux prospects work 9 AM–6 PM CET. Your most effective outreach window is 9 AM–12 PM and 4 PM–6 PM CET.How We HireApplication review — within 1–2 business daysInitial video call with Michel (CEO) or Head of Sales — 30 minutesPaid trial task — 4–8 hours: build a 5-step outbound email sequence targeting a German IT director for colocation services, and create a one-week prospecting plan with 10 target companies. EUR 50.Reference checkDecision — within 1 week of trialWhat to ExpectYou will be doing outreach, qualification, and booking every day. SDR work is repetitive by design — the skill is doing it consistently at quality. The Head of Sales provides coaching and sequences. Activity is tracked (CRM + Hubstaff). If you hit targets consistently, the bonus income compounds.If you are early in your sales career and want hands-on coaching while building outbound skills in the European DC services market, this is a strong development opportunity.Apply with: Your CV, examples of outbound sequences or cold emails you have written (if available), your language skills, and your current timezone.

Head of Sales — Datacenter Services (Europe)

Company OverviewReboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating 24 green-powered facilities across 6 continents. We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services to clients worldwide. We're a lean, remote-first team building the infrastructure backbone of the internet.About the RoleThis is a player-coach role. You carry your own quota AND build the playbook for the team.We need someone who can get on a call with a European enterprise IT director, speak credibly about colocation and smart hands services, close the deal — and then turn around and show our SDR exactly how they did it.The current sales situation: we have one SDR (Sadeed) who is newly ramping, and a CEO who has been the primary salesperson by necessity. You are walking into a sales function that needs structure, a playbook, and leadership. The pipeline exists — we have 4,547 DCT job postings across 2,305 cities and identified candidates for outreach. The strategy needs to be built.Day-to-day you will:Own the full sales pipeline from prospecting to closeDevelop the Reboot Monkey sales playbook within your first 30 daysIdentify and pursue target accounts in DACH, Benelux, and UK marketsManage and coach Sadeed on outbound prospecting, qualification, and CRM hygienePrice deals, write proposals, and negotiate contractsJoin technical calls with Hassan (Solutions Engineer) for complex scope conversationsReport pipeline weekly to Michel: deals by stage, revenue forecast, activity metricsBuild channel partner relationships with MSPs and IT consultantsWhat You'll Own (KPIs)New MRR generated: EUR 2,000+/month (target grows to EUR 5,000+/month by month 3)Sales playbook delivered: Within 30 days of start dateActive pipeline value: EUR 20,000+ in open opportunitiesClient meetings held: 5+ per weekTeam quota attainment: 80%+ monthlyCommission: 10–15% of new MRR for the first 12 months of each customer contract. Close a EUR 2,000/month colocation deal = EUR 200–300/month for 12 months.Requirements3+ years of B2B sales experience, with at least 1 year in leadership or senior IC roleExperience selling in datacenter, hosting, cloud infrastructure, or managed services — OR strong European enterprise IT networkProven track record building a sales pipeline from scratchComfortable managing an SDR: setting targets, reviewing calls, coachingHubSpot or similar CRM proficiencyAvailable during European business hours (9 AM–5 PM CET)Fluent English. German or Dutch is a significant advantage.Nice to HavesExisting network in European datacenter or managed services industryExperience managing a remote sales team across timezonesFamiliarity with writing RFP responses for DC servicesLinkedIn Sales Navigator experienceChannel partner development experienceCompensation and TermsMonthly retainer: EUR 2,000–3,000 base depending on experienceCommission: 10–15% of new MRR, paid monthly, for 12 months per customerOn-target earnings (OTE): EUR 4,000–5,000/month when hitting quotaArrangement: Freelance / contractor — you invoice us monthlyHours: Full-time, 40 hours/week tracked via HubstaffPerformance reviews: Every 2 weeks for the first 3 months, then monthlyPayment: Monthly, on the 5th of each monthTimezone RequirementCET +/- 2 hours required. Client calls happen during European business hours. If you are not in a timezone that allows you to be sharp and available from 9 AM to 5 PM CET, this is not the right role.How We HireApplication review — within 1–2 business daysInitial video call with Michel (CEO) — 30 minutesPaid trial task — 4–8 hours: write a 5-email outbound sequence targeting a European enterprise IT director, and create a mock proposal for a small colocation deal. EUR 50–100.Reference checkDecision — within 1 week of trialWhat You Are Walking IntoHonest description: one SDR newly in role, CEO doing sales by necessity, no formal sales playbook yet, pipeline exists but is unstructured, commission structure from day one, CEO closely involved for first 30 days then steps back.If you want a role where you are the architect of the sales motion at a company with real global infrastructure, 24 facilities, established brand, and uncapped commission — this is it.Apply with: Your CV, a brief description of your most relevant sales experience (especially DC/hosting/managed services background), and your current timezone.