Colocation in Cyberjaya

CSF CX1 / TelcoHub1 Kuala Lumpur stands on CSF Building in Cyberjaya. Reboot Monkey sells colocation in partner data centres. The buyer receives four things under one agreement: the rack space, the network connectivity with IP transit and leased IP addresses, the data-centre hardware (servers and network equipment), and the service that delivers, installs and supports all of it. Reboot Monkey contracts the space in the facility that fits the customer's power, network and access requirements. A request starts with those requirements: how much power the rack needs, which network connectivity it must reach, and who will need access to the equipment. Before Reboot Monkey names a building or a date, it confirms free space and power in the facility. Only then does the quote follow. Colocation prices are quoted per facility and rack size, so the quote reflects the rack you actually need rather than a generic package. Once the space is confirmed, Reboot Monkey engineers deliver and install the hardware in the rack. The same engineers continue to support it afterwards, which means the party that installed the equipment is the party you call when it needs attention. To start, send the rack size, the power and network requirements and the equipment list through the contact form, and the quote is prepared from those.

Data centres in Cyberjaya, ordered by the number of networks present:

Colocation is the base of the offer, and the physical services around it are what keep the equipment running day to day. The services Reboot Monkey delivers in the customer's rack are these:

Colocation arrangements differ mainly in how much of the rack the customer controls, and that choice decides who handles the equipment and how access works.

In a shared rack, the customer's equipment sits in a rack used by more than one customer. Only Reboot Monkey engineers handle the customer's equipment there. The customer sends instructions, and the engineers carry out the work, from a reboot to a component swap, and report back.

A dedicated rack is reserved for one customer. The customer can visit its equipment there, escorted by Reboot Monkey under the building's access rules. The escort is arranged on request, so a visit is planned with Reboot Monkey rather than turning up at the door.

In both cases the network is part of the arrangement. Reboot Monkey orders the cross connects and carrier circuits from the facility operator and the carriers present in the facility, and its engineers install and patch the cabling in the customer's rack. Because these are ordered through Reboot Monkey, the customer deals with one party for space, circuits and cabling instead of coordinating each of them separately.

The hardware itself can be supplied as part of the agreement. Servers and network equipment are part of the offer, so a customer who has no equipment yet can start from the hardware requirement and let Reboot Monkey deliver and install it. A customer who already owns equipment can instead have it moved in through server migration.

Physical security in a colocation setup has two layers, and they belong to different parties. Entry to the building is therefore governed by the operator's policy. Inside that frame, Reboot Monkey controls who touches the customer's equipment. In a shared rack, only Reboot Monkey engineers handle it. In a dedicated rack, a customer visit is escorted by Reboot Monkey under the building's access rules, with the escort arranged on request. Nobody reaches the equipment without that arrangement. Continuity of cover is handled by naming people in advance. A second, briefed Reboot Monkey engineer is named as backup for every customer site, so the work does not depend on one individual being available. For equipment at the end of its life, data handling is part of the service rather than an afterthought. ITAD covers data wiping, on-site shredding or degaussing, collection and transport. It is processed by Reboot Monkey staff in a partner's processing facility or on the customer's site, so retired storage does not leave the customer's control without a defined process.

Reboot Monkey is a third-party datacenter services operator. It sells rack space, IP transit, leased IP addresses, network, data-centre hardware and the services that deliver, install and support them, inside data centres that other companies own and run. It is not a hosting company and it does not own data centres. For a buyer, this means the space is chosen to suit the workload rather than to fill a building the seller owns.

The practical result is a single point of contact for a setup that would otherwise involve a facility operator, one or more carriers, a hardware supplier and a field technician. Those pieces are contracted and delivered under one agreement, and the engineers who install the equipment also support it.

On coverage, as of 2026, Reboot Monkey's field engineers work in 190 countries and more than 400 locations. For a company with equipment in several regions, the same agreement and the same way of working apply wherever the rack is.

Prices are quoted on request and depend on the customer and the size of the job. To begin, describe the rack size, power, network and access needs, and Reboot Monkey replies with the facility that fits and the quote for it.

These terms apply in every facility in Cyberjaya where Reboot Monkey engineers work.

The data centres we work in hold their own certifications, such as ISO/IEC 27001 and ISO 9001. Ask us for the certificate of your site.