Malaysia · Cyberjaya
Rack and Stack in Cyberjaya
Rack and stack in Cyberjaya means installing, mounting and cabling new hardware in a facility that another company owns and runs. Reboot Monkey engineers carry out the cabling, labelling and power-on checks in your rack, working under the facility operator's site rules.
In Rack and Stack
- Rack and Stack
- Colocation
- Data Center Decommissioning
- Data Center Migration
- Remote Hands
- Smart Hands
- Server Migrationon request
- ITADon request
Rack and Stack
7
services detailed for Cyberjaya
1
agreement for every city
Plan your Cyberjaya installation
Send the equipment list, the target rack and the delivery date, and Reboot Monkey will quote the rack and stack work on request.
In depth
Rack and Stack: 6 sections, open any to read more.
Rack and Stack in Cyberjaya
CSF CX1 / TelcoHub1 Kuala Lumpur stands on CSF Building. For a company deploying new equipment in this part of Malaysia, the practical question is who will mount the hardware, cable it and confirm it powers on, without a team having to travel to site. Reboot Monkey is a third-party datacenter services operator. It does not own or run data centres. Rack and stack is defined as installing, mounting and cabling new hardware. In Cyberjaya the work is organised around your delivery and your rack. You tell Reboot Monkey what is arriving, which rack and position it is going into, and how each device is to be cabled. An engineer is assigned to the job, and a second, briefed Reboot Monkey engineer is named as backup for every customer site, so the work does not depend on a single person being available on the day. As of 2026, Reboot Monkey's field engineers work in 190 countries and more than 400 locations. That means the same request process and the same working method apply whether Cyberjaya is your only deployment or one of several sites in a wider rollout.
Datacenter Facilities in Cyberjaya
Data centres in Cyberjaya, ordered by the number of networks present:
- CSF CX1 / TelcoHub1 Kuala Lumpur (CSF Group), CSF Building, Computer Exchange 1, Jalan Teknokrat 6, Cyberjaya 63000: 34 networks; carriers SG.GS
- CX2 / MY01 Cyberjaya Malaysia (Bridge Data Centres), MY02, 7118 Jalan Impact, Cyberjaya 63000: 27 networks; carriers SG.GS
- CJ1 CYBERJAYA (Mytelehaus), No.1, Jalan Cyber Point 4, Cyber 8, Cyberjaya 63000: 24 networks; carriers SG.GS
- NTT Cyberjaya Data Center (CBJ) (NTT DATA's Global Data Centers division), 43000 Jalan APEC, Cyberjaya, Selangor Darul Ehsan, 63000: 15 networks; carriers SG.GS
- TM ONE KVDC, Cyberjaya (Telekom Malaysia Berhad (TM)), Lingkaran Teknokrat Timur, Cyberjaya 63000: 13 networks; carriers SG.GS
- AIMS Cyberjaya (AIMS Data Centre Sdn Bhd), Jalan Teknokrat 1/2, Cyber 3, Cyberjaya 63000: 10 networks; carriers SG.GS
- AIMS CJ1 Cyberjaya (AIMS Data Centre Sdn Bhd), Jalan Cyber Point 4, Cyber 8, Cyberjaya 63000: 7 networks; carriers SG.GS
- PLTPRO Data Centre (PLTPRO Data Centre Sdn Bhd), 3rd Floor, West Wing, CSF Computer Exchange 2, Cyberjaya 63000: 5 networks
- Equinix KL1 - Kuala Lumpur (Equinix, Inc.), No. 2, Jalan Cyber Point 4, Cyber 8, Cyberjaya 63000: 4 networks; carriers SG.GS
- IP ServerOne MYIX-CJ1 (IP ServerOne Solutions Sdn Bhd), Jalan Cyber Point 4, Cyber 8, Cyberjaya 63000: 2 networks
Our Rack and Stack Services
The scope of rack and stack work is cabling, labelling and power-on checks. Each part has a clear purpose, and quotes are on request, because the work depends on the customer and the size of the job.
- Mounting and cabling: new servers, switches and other equipment are installed in the rack and cabled as you specify, with Reboot Monkey engineers installing and patching the cabling in your rack.
- Labelling: cables and devices are labelled so that anyone who later services the rack, whether your staff or Reboot Monkey engineers, can trace a connection without guesswork.
- Power-on checks: once the hardware is installed and cabled, the engineer powers it on and checks that it comes up, so that you receive a working installation and not only a mounted one.
- Network connections: Reboot Monkey sells the network for the rack. It orders the cross connects and carrier circuits from the facility operator and the carriers present in the facility, and engineers then patch the cabling in your rack.
- Fibre checks: a fibre inspection scope and cleaning kit are available on request when a link needs to be inspected or cleaned before it is brought into service.
Why Reboot Monkey
Reboot Monkey sells rack space, IP transit, leased IP addresses, network, data-centre hardware and the services that deliver, install and support them, all inside data centres that other companies own and run. It is not a hosting company. For a rack and stack job, this means one supplier can cover the hardware and its delivery, the connectivity it needs and the engineers who install it, instead of you coordinating several parties around a single delivery date.
The working relationship is plain. You send the equipment details and the target rack. Reboot Monkey confirms the scope in a quote, which is provided on request and depends on the customer and the size of the job. Engineers then carry out the installation inside the facility, observing the operator's access policy and site rules. When the work is finished, the hardware is mounted, cabled, labelled and has passed its power-on check.
Rack and stack is often the first step in a longer relationship with a site. Once equipment is live, the same engineers can be called for remote hands, which covers physical tasks on your instruction such as reboots, cable checks, component swaps and visual checks, or for smart hands when the work needs diagnostic judgement and configuration knowledge. If equipment later has to move between racks, rooms or facilities, server migration covers that. Starting with a clean, labelled installation makes each of those later tasks simpler to carry out and to hand over.
To begin, send Reboot Monkey the equipment list, the rack location and the date the hardware arrives in Cyberjaya.
How Reboot Monkey Works
These terms apply in every facility in Cyberjaya where Reboot Monkey engineers work.
- Response: 1-hour, around-the-clock incident response SLA, and a 15 minute premium response available where technicians are stationed on-site, as a paid add-on. The incident response SLA covers incidents and unplanned requests; on-site, dispatch and resolution times, priority tiers, and planned or scheduled work are agreed per site in the service agreement.
- Monitoring: 24/7 NOC monitoring across all facilities, covering IPMI, iDRAC, SNMP, temperature, power, network signals.
- Hardware: vendor-neutral technicians for Dell, HP, Cisco, Juniper and Arista equipment.
- Independence: independent from facility operators (not Equinix SmartHands, not NTT staff).
- One agreement: single provider across cities, so a customer in several cities needs only one agreement.
- Service levels and terms: https://www.rebootmonkey.com/en/solutions/sla
- Published case study: a major ICT provider engaged Reboot Monkey for three full infrastructure rollouts in Lahore, Karachi and Islamabad, with the hardware installed the same day at every site. Read the case study at https://www.rebootmonkey.com/en/resources/case-study/how-we-completed-3-full-deployments-across-pakistan
Rack and Stack
The data centres we work in hold their own certifications, such as ISO/IEC 27001 and ISO 9001. Ask us for the certificate of your site.
Frequently Asked Questions
What does rack and stack cover in Cyberjaya?
Rack and stack in Cyberjaya covers installing, mounting and cabling new hardware in your rack. Quotes are on request and depend on the customer and the size of the job.
Do you work in every datacenter in Cyberjaya?
Reboot Monkey engineers work in any facility in Cyberjaya where the customer has equipment and access, under the operator's own access and safety rules. The customer adds the engineers to the facility's access list before the first visit.
How fast can Reboot Monkey respond in Cyberjaya?
Incidents and unplanned requests are handled under a 1-hour, around-the-clock incident response SLA. There is also a 15 minute premium response available where technicians are stationed on-site, as a paid add-on. On-site, dispatch and resolution times, priority tiers, and planned or scheduled work are agreed per site in the service agreement.
How is Reboot Monkey different from the facility operator's own staff?
Facility operators' own technicians work for the building. Reboot Monkey engineers work for the customer: they are independent from facility operators (not Equinix SmartHands, not NTT staff), follow the customer's instructions, and the same team can cover several buildings in the city under one agreement.
How do I get started with rack and stack in Cyberjaya?
Send the site, the equipment and the task through the contact form. Reboot Monkey replies with a quote and an engineer plan for that facility. Once agreed, the customer adds the engineers to the facility's access list and the rack and stack work is scheduled under the operator's rules.
Plan your Cyberjaya installation
Send the equipment list, the target rack and the delivery date, and Reboot Monkey will quote the rack and stack work on request.