Remote Hands in Manchester

Equinix MA1 - Manchester, Williams/Kilburn stands on Manchester Science Park. According to a Greater Manchester Combined Authority article, Greater Manchester is the UK's second biggest tech cluster outside London, with a digital ecosystem it values at £5bn. LINX says its Manchester network delivers lower latency and more redundancy by keeping traffic local to the Manchester area, and it reports a record maximum traffic peak of 725Gbps at its Manchester network fabric. For a business that keeps servers and network equipment in the city, the practical question is who touches the hardware when something needs a hand. Reboot Monkey is a third-party datacenter services operator: it sells rack space, IP transit, leased IP addresses, network and data-centre hardware, and the services that deliver, install and support them, inside data centres that other companies own and run. Reboot Monkey is not a hosting company and does not own the building.

Data centres in Manchester, ordered by the number of networks present:

Remote hands covers physical tasks carried out on the customer's instruction. You tell the engineer what to do and the engineer does it in your rack, then reports back. Typical requests in Manchester include the following.

A remote hands request starts with your instruction: what to do, on which device, in which rack. A second, briefed Reboot Monkey engineer is named as backup for every customer site, so the work does not depend on a single person being available. The same engineers can take on larger work when a task outgrows a single request. Technical work that needs diagnostic judgement and configuration knowledge is smart hands, installing and cabling new hardware is rack and stack, and moving equipment between racks, rooms or facilities is server migration. Reboot Monkey engineers work in the customer's facility, and the network for the rack comes from the same provider, which keeps orders, cabling and physical support in one place. Prices are quoted on request and depend on the customer and the size of the job. Reboot Monkey is vendor-neutral, so tasks are carried out on the equipment you already run. As of 2026, Reboot Monkey's field engineers work in 190 countries and more than 400 locations.

These terms apply in every facility in Manchester where Reboot Monkey engineers work.

The data centres we work in hold their own certifications, such as ISO/IEC 27001 and ISO 9001. Ask us for the certificate of your site.

If your equipment is spread across more than one UK location, the same remote hands service is available elsewhere in the country, including Remote Hands in London and Remote Hands in Edinburgh. Each request is handled the same way: your instruction, a briefed engineer, and a report once the work is done.

Remote hands is often the first service a team uses before a larger project. If you are placing equipment in the city, see Colocation in Manchester. For work beyond single tasks, Smart Hands in Manchester covers technical work that needs diagnostic judgement. When hardware has to move, Server Migration in Manchester and Data Center Migration in Manchester cover relocation between racks, rooms or facilities. When equipment is retired, Data Center Decommissioning in Manchester covers removal and disposal of retired hardware.