Romania · Bucharest
Remote Hands in Bucharest
Remote hands in Bucharest means a Reboot Monkey engineer carries out physical tasks in your rack on your instruction: reboots, cable checks, component swaps and visual checks. The same engineers provide on-site IT support in Bucharest data centers, so your team does not have to travel to the facility.
In Remote Hands
- Remote Hands
- Colocation
- Data Center Decommissioning
- Data Center Migration
- Rack and Stack
- Server Migration
- Smart Hands
- ITADon request
Remote Hands
8
services detailed for Bucharest
1
agreement for every city
Plan your Bucharest remote hands requirement
Send the tasks you expect and the equipment involved. Prices are quoted on request and depend on the customer and the size of the job.
In depth
Remote Hands: 6 sections, open any to read more.
Remote Hands in Bucharest
NXDATA-1 Bucharest (BUH1) stands on Bulevardul Dimitrie Pompeiu in Bucharest. When equipment sits in a facility you do not staff, the practical question is who touches the hardware when something needs doing. Reboot Monkey is a third-party datacenter services operator. It does not own or run data centers and it is not a hosting company. It sells rack space, IP transit, leased IP addresses, network and data-centre hardware, together with the services that deliver, install and support them, inside facilities that other companies own and run. A remote hands job starts with an instruction from you: a reboot, a cable check, a component swap or a visual check of a unit. A Reboot Monkey engineer carries it out in your rack and reports back on what was done. For a Bucharest deployment, that means the same way of working you would use in any other city, with one point of contact for the physical side of your infrastructure.
Datacenter Facilities in Bucharest
Data centres in Bucharest, ordered by the number of networks present:
- NXDATA-1 Bucharest (BUH1), 8 Bulevardul Dimitrie Pompeiu, Feper Building, 020337 Bucharest: 117 networks; carriers Arelion, Bitway Telecom, CFH CABLE INC, Fiber 23, FiberX Romania and others
- NXDATA-2 Bucharest (BUH2), 6-A Bulevardul Dimitrie Pompeiu, UpGround Complex, BOB Building, 020337 Bucharest: 83 networks; carriers Arelion, Bitway Telecom, CFH CABLE INC, Inter.link, Netrouting and others
- Voxility IR1 Bucharest, Dimitrie Pompei 9-9A, Building 24, 020335 Bucharest: 23 networks; carriers Bitway Telecom, CFH CABLE INC, Netrouting and ZET.NET Backbone
- M247 Europe Bucharest (M247 Ltd), Sos. Fabrica de Glucoza, Nr 11B, etaj 1, Sector 2, Bucharest: 18 networks; carriers Bitway Telecom
- iNES Datacenter Bucharest (iNES Group), Virgil Madgearu 2-6, Sector 1, Bucharest: 17 networks; carriers Bitway Telecom
- Gemenii Network GT Datacenter (Phoenix Telecom & Media Services SRL), Bulevardul Ghica Tei 137, sectorul 2, 023705 Bucharest: 5 networks; carriers Bitway Telecom
- Gemenii Network TD Datacenter (Phoenix Telecom & Media Services SRL), Strada Teiul Doamnei 1, sectorul 2, 023571 Bucharest: 5 networks; carriers Bitway Telecom
- Radiocom (Societatea Naţională de Radiocomunicaţii S.A.), Șos. Olteniței nr. 103, 041303 Bucharest: 5 networks; carriers Bitway Telecom
- Teletrans Datacenter, Hristo-Botev 16-18, Sector 3, RO-030236 Bucharest: 5 networks
- GTS Telecom DC Bucharest, Calea Rahovei no 266-268, sector 5, 050912 Bucharest: 3 networks
Our Remote Hands Services
Remote hands covers physical tasks that you specify. The engineer does not decide what to change. Where a job needs diagnostic judgement or configuration knowledge, that is smart hands, a separate service, and Reboot Monkey can move a request from one to the other when the work calls for it.
Typical remote hands tasks in a Bucharest rack include:
- Power-cycling or rebooting a server or network device on your instruction
- Cable checks and re-seating cables in your rack
- Component swaps, such as a disk, a module or a power supply unit you have supplied
- Visual checks of a unit, including reading and reporting status lights and labels
- Installing and patching cabling in your rack when you have ordered a cross connect or carrier circuit
Why Reboot Monkey
Reboot Monkey sells the network for the rack as well as the hands. It orders cross connects and carrier circuits from the facility operator and from the carriers present in the facility, and its engineers install and patch the cabling in your rack. A fibre inspection scope and cleaning kit are available on request, so a connector problem can be checked on site instead of guessed at.
Continuity is handled by name. A second, briefed Reboot Monkey engineer is named as backup for every customer site, so a single absence does not leave your racks without someone who knows the setup.
Because Reboot Monkey does not own the data center, the advice you receive about hardware, connectivity and next steps is not tied to a building it needs to fill. The same services are available around remote hands when your needs grow: smart hands, rack and stack, server migration, data center decommissioning, IT asset disposition and hardware monitoring by the Reboot Monkey NOC.
Prices are quoted on request and depend on the customer and the size of the job. To scope a Bucharest requirement, send the tasks you expect and the equipment involved through the contact form, and a quote follows from there.
How Reboot Monkey Works
These terms apply in every facility in Bucharest where Reboot Monkey engineers work.
- Response: 1-hour, around-the-clock incident response SLA, and a 15 minute premium response available where technicians are stationed on-site, as a paid add-on. The incident response SLA covers incidents and unplanned requests; on-site, dispatch and resolution times, priority tiers, and planned or scheduled work are agreed per site in the service agreement.
- Monitoring: 24/7 NOC monitoring across all facilities, covering IPMI, iDRAC, SNMP, temperature, power, network signals.
- Hardware: vendor-neutral technicians for Dell, HP, Cisco, Juniper and Arista equipment.
- Independence: independent from facility operators (not Equinix SmartHands, not NTT staff).
- One agreement: single provider across cities, so a customer in several cities needs only one agreement.
- Service levels and terms: https://www.rebootmonkey.com/en/solutions/sla
- Published case study: a major ICT provider engaged Reboot Monkey for three full infrastructure rollouts in Lahore, Karachi and Islamabad, with the hardware installed the same day at every site. Read the case study at https://www.rebootmonkey.com/en/resources/case-study/how-we-completed-3-full-deployments-across-pakistan
Remote Hands
The data centres we work in hold their own certifications, such as ISO/IEC 27001 and ISO 9001. Ask us for the certificate of your site.
Frequently Asked Questions
What does remote hands cover in Bucharest?
Remote hands covers physical tasks that a Reboot Monkey engineer carries out in your rack on your instruction: reboots, cable checks, component swaps and visual checks. Work that needs diagnostic judgement and configuration knowledge is smart hands, a separate service. The engineer works under the facility operator's site rules, because the operator owns and runs the building.
Do you provide on-site IT support in Bucharest data centers?
Yes. Reboot Monkey engineers carry out the physical work in your rack inside the facility, on your instruction. A second, briefed engineer is named as backup for every customer site, and prices are quoted on request.
Do you work in every datacenter in Bucharest?
Reboot Monkey engineers work in any facility in Bucharest where the customer has equipment and access, under the operator's own access and safety rules. The customer adds the engineers to the facility's access list before the first visit.
How fast can Reboot Monkey respond in Bucharest?
Incidents and unplanned requests are handled under a 1-hour, around-the-clock incident response SLA. There is also a 15 minute premium response available where technicians are stationed on-site, as a paid add-on. On-site, dispatch and resolution times, priority tiers, and planned or scheduled work are agreed per site in the service agreement.
How is Reboot Monkey different from the facility operator's own staff?
Facility operators' own technicians work for the building. Reboot Monkey engineers work for the customer: they are independent from facility operators (not Equinix SmartHands, not NTT staff), follow the customer's instructions, and the same team can cover several buildings in the city under one agreement.
How do I get started with remote hands in Bucharest?
Send the site, the equipment and the task through the contact form. Reboot Monkey replies with a quote and an engineer plan for that facility. Once agreed, the customer adds the engineers to the facility's access list and the remote hands work is scheduled under the operator's rules.
Plan your Bucharest remote hands requirement
Send the tasks you expect and the equipment involved. Prices are quoted on request and depend on the customer and the size of the job.