Hungary · Budapest
Remote Hands in Budapest
Remote hands in Budapest means a Reboot Monkey engineer carries out physical tasks in your rack on your instruction: reboots, cable checks, component swaps and visual checks. It is on-site IT support in Budapest data centers for teams that run equipment they cannot reach in person.
In Remote Hands
- Remote Hands
- Colocation
- Data Center Decommissioning
- Data Center Migration
- Rack and Stack
- Server Migration
- Smart Hands
- ITADon request
Remote Hands
8
services detailed for Budapest
1
agreement for every city
Request remote hands in Budapest
Tell us the rack, the device and the task. Prices are quoted on request and depend on the customer and the size of the job.
In depth
Remote Hands: 6 sections, open any to read more.
Remote Hands in Budapest
Pro-M Victor Hugo stands on Victor Hugo u in Budapest. Teams that place equipment in the city usually cannot send their own staff every time a server hangs, a cable needs checking or a drive has to be swapped. Reboot Monkey covers that gap as a third-party datacenter services operator: we sell rack space, IP transit, leased IP addresses, network and data-centre hardware, and the physical services that deliver, install and support them, inside data centres that other companies own and run. We are not a hosting company and we do not own datacenters. A remote hands request starts with your instruction. You tell us which rack, which device and which action. An engineer carries out that action and reports back what was done, so your own team keeps control of the configuration and the decision, and Reboot Monkey handles the physical step.
Datacenter Facilities in Budapest
Data centres in Budapest, ordered by the number of networks present:
- Dataplex Budapest (T-Systems Magyarország Zrt.), Asztalos Sandor utca 13., 1087 Budapest: 67 networks; carriers Arelion, Core-Backbone, Global Network Management, Inter.link, Orange Wholesale International - EVPL and others
- BIX Building (Victor Hugo street) (Budapesti Ingatlan Hasznosítási és Fejlesztési Nyrt.), Victor Hugo utca 18-22., 1132 Budapest: 61 networks; carriers Arelion, Inter.link, Nextremum and RETN
- 2Connect DC10 (One Hungary Ltd._12301), Kozma utca 2., 1108 Budapest: 14 networks; carriers Arelion and RETN
- VIVAnet DC (VIVAnet DataCenter Kft.), Venyige street 5., 1108 Budapest: 4 networks; carriers RETN
- DoclerNet (Servergarden Kft.), Expo tér 5-7., 1101 Budapest: 1 network
- Pro-M Victor Hugo (Pro-M (ex KIFÜ Hungarian Governmental Agency for ICT Development)), Victor Hugo u 18-22, H-1132 Budapest
Our Remote Hands Services
Remote hands covers physical tasks carried out on the customer's instruction. In Budapest that scope is the following work inside your rack or cage:
- Reboots and power cycles of servers and network equipment that you ask for.
- Cable checks, including tracing and verifying patching against your documentation.
- Component swaps, such as replacing a failed drive, memory module or power supply with a part you supply.
- Visual checks of racks and devices, reported back to you as status observations.
- Fibre inspection with a scope and cleaning kit, available on request.
Why Reboot Monkey
Several things set the way Reboot Monkey runs a request apart from a generic call-out. A second, briefed Reboot Monkey engineer is named as backup for every customer site, so a single absence does not leave your rack without cover. Our field engineers work in 190 countries and more than 400 locations as of 2026, which means the same way of working applies if your footprint extends beyond Budapest.
When the job needs more than a physical action, the work moves to the adjacent services: smart hands for technical work that needs diagnostic judgement and configuration knowledge, rack and stack for installing, mounting and cabling new hardware, and server migration for moving equipment between racks, rooms or facilities. Network is part of the same relationship. Reboot Monkey orders the cross connects and carrier circuits from the facility operator and the carriers present in the facility, and our engineers install and patch the cabling in your rack. If you are tracking a retired system, hardware monitoring by the Reboot Monkey NOC covers your servers and network equipment, and decommissioning and IT asset disposition cover removal and disposal.
Prices are quoted on request and depend on the customer and the size of the job. Send us the rack, the device and the task, and we will answer with how the work would be handled.
How Reboot Monkey Works
These terms apply in every facility in Budapest where Reboot Monkey engineers work.
- Response: 1-hour, around-the-clock incident response SLA, and a 15 minute premium response available where technicians are stationed on-site, as a paid add-on. The incident response SLA covers incidents and unplanned requests; on-site, dispatch and resolution times, priority tiers, and planned or scheduled work are agreed per site in the service agreement.
- Monitoring: 24/7 NOC monitoring across all facilities, covering IPMI, iDRAC, SNMP, temperature, power, network signals.
- Hardware: vendor-neutral technicians for Dell, HP, Cisco, Juniper and Arista equipment.
- Independence: independent from facility operators (not Equinix SmartHands, not NTT staff).
- One agreement: single provider across cities, so a customer in several cities needs only one agreement.
- Service levels and terms: https://www.rebootmonkey.com/en/solutions/sla
- Published case study: a major ICT provider engaged Reboot Monkey for three full infrastructure rollouts in Lahore, Karachi and Islamabad, with the hardware installed the same day at every site. Read the case study at https://www.rebootmonkey.com/en/resources/case-study/how-we-completed-3-full-deployments-across-pakistan
Remote Hands
The data centres we work in hold their own certifications, such as ISO/IEC 27001 and ISO 9001. Ask us for the certificate of your site.
Frequently Asked Questions
What does remote hands cover in Budapest?
Remote hands covers physical tasks carried out on your instruction inside your rack: reboots, cable checks, component swaps and visual checks. It does not cover work that needs diagnostic judgement and configuration knowledge, which is smart hands. A Reboot Monkey engineer performs the action you specify and reports back what was done.
Do you provide on-site IT support in Budapest data centers?
Yes. Reboot Monkey engineers work in the customer's rack inside Budapest data centers under the facility operator's site rules. You send an instruction naming the rack, the device and the action, an engineer carries it out, and a second briefed engineer is named as backup for your site. Prices are quoted on request.
Do you work in every datacenter in Budapest?
Reboot Monkey engineers work in any facility in Budapest where the customer has equipment and access, under the operator's own access and safety rules. The customer adds the engineers to the facility's access list before the first visit.
How fast can Reboot Monkey respond in Budapest?
Incidents and unplanned requests are handled under a 1-hour, around-the-clock incident response SLA. There is also a 15 minute premium response available where technicians are stationed on-site, as a paid add-on. On-site, dispatch and resolution times, priority tiers, and planned or scheduled work are agreed per site in the service agreement.
How is Reboot Monkey different from the facility operator's own staff?
Facility operators' own technicians work for the building. Reboot Monkey engineers work for the customer: they are independent from facility operators (not Equinix SmartHands, not NTT staff), follow the customer's instructions, and the same team can cover several buildings in the city under one agreement.
How do I get started with remote hands in Budapest?
Send the site, the equipment and the task through the contact form. Reboot Monkey replies with a quote and an engineer plan for that facility. Once agreed, the customer adds the engineers to the facility's access list and the remote hands work is scheduled under the operator's rules.
Request remote hands in Budapest
Tell us the rack, the device and the task. Prices are quoted on request and depend on the customer and the size of the job.